Intern Field Service Engineer

Your internship activities will include- but are not limited to – the following tasks:

• Shadow AGBL senior Engineer during installation & commissioning of instrumentation at customers’ sites.
• Learn how to perform all maintenance works for installed instrumentations.
• Follow the SOPs related to service and maintenance calls.
• Understand, learn then perform user training.
• Maintain records of all installed instrumentation in the region with complete history of failures, repairs and maintenance as well as schedules of all services performed.
• Build the knowledge on how to liaise with AGBL technical and marketing teams at the regional offices to offer the necessary support to distribution partners & customers and fully service their accounts.
• Attend and comprehend technical training sessions and be able to provide the necessary technical support and back up to customers
• Start to build a strong customer relationship and Database
• Be an active member to turn the service department into a profit center by contributing ideas to design attractive service plans & fees schedule for technical services department