Field Service Engineer- "I & II"

<div class="content-intro"><p>&nbsp;</p> <p><strong>Step into a career with ASM, where cutting edge technology meets collaborative culture. </strong>​</p> <p>For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But&nbsp;we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.&nbsp; Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.&nbsp;&nbsp;</p></div><div id="tor__fextListingLayout_readOnlyDiv" class="richTextContent joqReqEditorReadOnlyDiv"> <div id="tor__fextListingLayout_content"> <p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;"><strong><span style="font-size: 12pt;"><em>** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**</em></span></strong></span></p> <p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Our Global Sales, Services &amp; Spares IQ and Sustaining teams are seeking <strong>Engineers I &amp; II, Field Service</strong> (level will depend on experience, degree and responsibilities. Please review below) to join ASM at a customer site in Austin, TX. EPI experience and domestic and international travel of up to75% will be required for this role.&nbsp;</span></p> <h3><span style="font-size: 12pt; font-family: 'times new roman', times, serif;"><strong>Job’s mission:</strong></span></h3> <p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">As a&nbsp;<em><strong>Engineer I, Field Service,</strong></em> you will help support ASM’s advanced semiconductor equipment at customer sites, ensuring that tools operate safely and at peak performance. Your work keeps fabs running and directly contributes to the technologies powering AI, 5G, and cloud computing. This role gives you hands-on experience, structured training, and the chance to grow alongside experts in the field.</span></p> <p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">As a&nbsp;<em><strong>Engineer II, Field Service</strong></em>, you will take the lead in supporting ASM’s advanced semiconductor equipment at customer sites, ensuring tools run safely and at peak performance in high‑tech fab environments. You will troubleshoot complex, multi‑factor issues, guide less‑experienced engineers, and provide insights that directly influence tool stability and next‑generation product improvements. This role gives you autonomy, technical depth, and the chance to make a meaningful impact on our customers and on the technology powering the world.</span></p> <h3><span style="font-size: 12pt; font-family: 'times new roman', times, serif;"><strong>What you will be working on:</strong></span></h3> <p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;"><em><strong>Engineer I, Field Service</strong></em></span></p> <ul> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Install, maintain, and repair ASM semiconductor equipment at customer sites</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Troubleshoot tool and process issues using diagnostic tools, schematics, and structured methods</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Deliver clear, timely, customer‑focused support with a safety‑first mindset</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Document work performed and support updates to service procedures</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Support process improvements and contribute ideas to enhance tool performance</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Assist with customer escalations.</span></li> </ul> <p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;"><em>&nbsp;<strong>Engineer II, Field Service</strong></em></span></p> <ul> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Install, maintain, and repair ASM semiconductor equipment with limited supervision</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Lead troubleshooting of complex tool and process issues using structured diagnostic methods</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Perform in‑depth root‑cause analysis and recommend data‑driven corrective actions</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Analyze tool performance data to anticipate issues and propose targeted improvements</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Provide training and on‑the‑job guidance to newcomers on routine service tasks</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Identify operational risks and recommend minor process or procedure enhancements</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Document service activities and contribute updates to procedures and best practices</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Provide detailed field feedback to engineering and design teams and support beta testing</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Manage day‑to‑day customer engagements with a proactive, customer‑first approach</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Support escalations and collaborate with cross‑functional experts to drive resolution</span></li> </ul> <h3><span style="font-size: 12pt; font-family: 'times new roman', times, serif;"><strong>What we are looking for:</strong></span></h3> <p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;"><strong><em>Engineer I, Field Service</em></strong></span></p> </div> </div> <ul> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Bachelor’s degree in Electromechanical Engineering or related field&nbsp;&nbsp;</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">1–3 years of technical experience in field service, or manufacturing of OEM capital equipment</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Ability to read and interpret electronic and electromechanical schematics</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Basic knowledge of safety protocols and cleanroom guidelines</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Ability to apply rules and procedures in own activities</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Ability to fully understand tool architecture and control algorithms and explain operating principals to peers</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Clear written and verbal communication skills</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Ability to work independently and in a team</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Willing to travel as required for the role domestically and internationally</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Knowledge of safety procedures and cleanroom guidelines</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Proficiency with MS Office</span></li> </ul> <p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;"><em><strong>Engineer II, Field Service</strong></em></span></p> <ul> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 4+ years of experience, or a Master’s degree with 0 years of experience</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Experience in field service or semiconductor capital equipment</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Ability to interpret electronic and electromechanical schematics</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Experience with structured troubleshooting methodologies</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Knowledge of cleanroom and semiconductor safety protocols</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Strong communication skills, both written and verbal</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Ability to work independently and within a team</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Willingness to travel domestically and internationally</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Proficiency with MS Office</span></li> </ul> <h3><span style="font-size: 12pt; font-family: 'times new roman', times, serif;"><strong>What sets you apart</strong></span></h3> <p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;"><strong><em>Engineer I, Field Service</em></strong></span></p> <ul> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Semiconductor field service or capital equipment experience</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Knowledge of wafer fab operations, robotics, vacuum systems, plasma, or gas handling</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Experience writing procedures or process documentation</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Strong customer‑service mindset and organizational skills</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Familiarity with structured problem‑solving methods</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Experience supporting escalations or beta‑site activities</span></li> </ul> <p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;"><em><strong>Engineer II, Field Service</strong></em></span></p> <ul> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Hands‑on semiconductor field service experience</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Working knowledge of wafer fab operations, robotics, vacuum systems, plasma, RF, or gas handling</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Experience leading structured root‑cause analysis</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Experience providing field data to engineering or design teams</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Background supporting beta‑stage or early‑option tools</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Familiarity with structured problem‑solving techniques</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Strong customer‑service mindset and organizational skills</span></li> </ul> <p>&nbsp;</p> <p>&nbsp;</p><div class="content-conclusion"><p><strong>Apply today to be part of what’s next.</strong></p> <p>We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.</p> <p class="x_elementToProof">To learn more about ASM, find us at&nbsp;<a href="https://www.asm.com/" target="_blank">asm.com</a> and&nbsp;on <a href="https://www.linkedin.com/company/asm/" target="_blank">LinkedIn</a>,&nbsp;<a href="https://www.facebook.com/ASMOfficialCompany" target="_blank">Facebook</a>,&nbsp;<a href="https://www.instagram.com/asmofficialcompany/" target="_blank">Instagram,</a>&nbsp;<a href="https://twitter.com/ASMofficialco" target="_blank">X&nbsp;</a>and&nbsp;<a href="https://www.youtube.com/c/ASM_Official" target="_blank">YouTube</a>.</p> <hr> <p class="x_elementToProof"><em>ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.</em></p></div>