Field Service Technician

The Experience You’ll Create:

• Responsible for repairing and installing vending, office coffee, and micro market equipment to promote continuous operation of the machines.  
• Transports equipment, installs replacement parts, and performs repairs using tools and other vending equipment at various accounts/locations throughout the region using a company vehicle.  
• Troubleshoot to restore malfunctioning machine to working order in the field. 
• May include swapping failed equipment, cleaning, preventative maintenance, and minor adjusting of the malfunctioning component of the machine. 
• Communicate professionally with dispatchers and clients.
• Will run electrical wire and plumbing tubes as needed.
• Responds promptly to customer needs/requests with the goal of ensuring customer satisfaction. 
• Supports a service-oriented environment that leads others to improve their service actions. 
• Maintains positive and enthusiastic attitude with co-workers and customers. 
• Follows through with action when a customer makes a special request or asks questions. 
• Continuously seeks to exceed customer expectations and anticipates their needs ahead of time. 
• Additional projects and assignments as needed.

Ingredients for Thriving:

• High School Diploma or GED
• Experience repairing vending, coffee, or small machines.
• Basic knowledge of electrical, plumbing, refrigeration, HVAC, or electronics
• Valid, clean driver’s license (Chauffeur’s License may be required – MI only)
• Ability to pass Department of Transportation (DOT) physical (MI, IN, PA, and NY only)

• Ability to lift 75–100 pounds.
• Perform physical tasks such as standing, climbing, crouching, bending, kneeling, and twisting.
• Comfortable working and driving in various environments and weather conditions.

Savor the Benefits:

• Health Coverage – Medical, Dental and Vision
• Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
• 401(k)
• Paid Time Off
• Wellness Programs
• Additional Perks