Field Solutions Engineer

About nTop

What You Will Do:

• Support the technical sales process by helping prospects understand the value of nTop through discovery, demonstration, and proof of concept development
• Support technical discovery calls: Assist in identifying customer goals and design challenges; contribute to discussions while learning to connect technical needs to business outcomes
• Deliver tailored product demos: Modify and present demos using existing assets, with guidance, to align with customer use cases

• Lead technical onboarding sessions
• Assist with onboarding new accounts by delivering structured learning plans, facilitating check-ins, and supporting customer progression—with increasing independence over time.
• Support training engagements: Participate in Learn Live sessions, Lunch & Learns, and other customer training formats, providing technical support while continuing to deepen your nTop expertise

• Lead technical customer calls: Drive technical sessions such as solution reviews, hybrid consultations, and scoping calls to help customers expand usage and realize value—contributing to workflow adoption and ARR growth.
• Resolve workflow consultation requests: Address technical challenges through targeted support and best practice guidance across design automation and workflow development.
• Support evaluation and special requests: Review and respond to non-contractual evaluation or technical requests, contributing to customer satisfaction and retention at all levels

Required Experience:

• A Bachelor's and/or Master's degree in Mechanical Engineering or similar, plus 3+ years of industry experience (highly-relevant doctoral degrees can be substituted for three years)
• Experience with scripting in Python, Excel/VBA
• Excellent communication skills, with the ability to explain complex topics to both technical and non-technical audiences
• Very comfortable with presenting in front of large audiences and with senior stakeholders
• Demonstrated level of autonomy and responsibility in handling time-sensitive critical projects
• Willing to travel to conferences and customer sites (up to 50%)
• Excellent verbal and written English skills
• Strong organization, project management, and problem-solving skills with impeccable multitasking abilities.

It’s A Plus If You Also Have These:

• Experience with nTop software
• Project management experience
• Security clearance
• Experience with FEA and/or CFD (at least one of: Abaqus, Ansys, Fluent/CFX, Nastran, Star-CCM+, LS-Dyna)
• Proficiency in parametric modeling & 3D CAD (Siemens NX, CATIA, Solidworks, Onshape)
• Experience with Conceptual design, Analysis, or MDO. Especially in Aerospace Engineering
• Experience in working in a fast-paced environment with exposure to traditional GTM/SaaS teams & processes 
• Experience with conference presentations, training workshops, and other industry-related public speaking engagements.

Compensation:

• Between 105,000-140,000 annually + variable (depending on experience), plus equity and benefits