Field Support Technician

• Provide communications engineering expertise to CPE 2CIN in pursuit of technical and policy solutions to tactical enterprise and local area C4ISR challenges facing the Army’s current and future forces.
• Provide analysis and assessments and test evaluation of potential high payoff communications capabilities in support of the CPE 2CIN global war-fighter C4ISR support plan.
• Support the Government by performing trade-off studies for system level design and material acquisition of tactical communication systems implement and test such methodologies and devices.
• Monitor and respond to complex technical control facility hardware and software problems.
• Interface with vendor support service groups to ensure proper escalation during outages or periods of degradation system performance.
• Provide quality assurance review and evaluation of new and existing software products.

• Dynamic: contributes energy and enthusiasm to our daily tasks, to the team’s interactions, and to the Company’s mission. 
• Thorough: possesses an unparalleled work ethic; produces complete, even polished products; persistent; mission-focused; asks “Why?” as often as necessary to get to the root of the matter. 
• Mature: respects others’ opinions, beliefs, and culture; listens to ideas, shares thoughts, and works independently and together to contribute insights to the company’s leaders. 
• Forthright: speaks with conviction; argues based on understanding, respectfully. 
• Inquisitive: seeks deeper explanations of how systems work, not the surface-level description of the actors involved; goes beyond “stick-fetching” to connect the unconnected. 
• Timely: shows up, ready to think, prepared to get on with the day’s assignments; contributes analytical insights that meet time-sensitive, reasonable requests. 
• Honest: knows what’s right, what’s legal, what’s appropriate; conducts himself/herself accordingly. 

Required Qualifications

• Must be a U.S. citizen.
• Due to the sensitive nature of the work being performed, a candidate must possess or have the ability to possess a Department of War (DOW) Secret clearance.
• Bachelor’s degree in a related field (Computer Science, information Systems, Engineering, Business or related scientific or technical discipline). Four (4) additional years of direct relevant technical experience may be substituted for education.
• A minimum of five (5) years relevant experience and understanding in field support of tactical radios.
• Capability to distinguish between hardware and software problems in multi-vendor systems.
• Up to 50 percent travel depending on the workload.
• Ability to travel to austere locations and maneuver in and around military vehicles of all types.

Augustine Consulting, Inc. offers a robust benefits package which includes:

• Competitive salary
• Comprehensive Medical, Dental, and Vision plans
• Group Life and Voluntary Life Insurance plans
• Retirement Savings Plan
• Paid Time Off
• Paid Parental Leave
• Tuition and Professional Development Reimbursement Program