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Lead File Handler - Military Disease

Davies
BirminghamHybrid1mo ago
Employment
Permanent Full Time
Seniority
Lead

About the role

Key Responsibilities

  • Reviewing documents and preparing reports on own files as well as supervising team reports and files.
  • Reviewing and approving bills on own files as well as team.
  • Technical development of the team i.e. competency framework & strategy
  • Supporting with any strategy meetings and relaying key messages and updates.
  • Responsible for creating guidance documents for the team
  • Dealing with disclosure
  • Reviewing evidence (Including records)
  • Conducting investigations with Insured / obtaining witness statements.
  • Instructing Experts.
  • Attending conferences and trials.
  • Dealing with routine correspondence.
  • Court appointments.
  • Liaising with and taking instructions from Insurers and Insureds.
  • Ensure adherence to Court timetables
  • To ensure compliance with the SRA Standards & Regulations
  • Adhere to the Keoghs Values

Skills, Knowledge & Expertise

  • Technically proficient in dealing with NIHL disease cases.
  • People person, able to supervise a mini team.
  • Ability to use own initiative.
  • Effective negotiator.
  • Good listening and verbal communication skills.
  • Ability to maintain concentration and pay attention to detail.
  • Ability to self-organise and self-prioritise.
  • Ability to work under pressure and to target
  • An enthusiastic and hardworking individual
  • Good level of IT skills

Job Benefits

  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death In Service – after 1 years’ service
  • Pension Contribution based 5% Employee / 3% Employer 
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets

Perks & benefits

  • Mental Wellness Budget

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