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- Employment
- Permanent Full Time
- Seniority
- Lead
About the role
Key Responsibilities
- Provide supervision, training and technical support to their team.
- To continue to handle a reduced caseload.
- Ensure compliance with benchmarks set by Keoghs and by clients whilst driving settlement and ensuring quality of delivery
- Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of all team members.
- Ensure effective communication with the team at all times
- Assist with reviewing client complaints, taking action to resolve issues as swiftly and effectively as possible
- Complete projects and process updates in order to improve current operating practices or to address specific client issues.
- To ensure compliance with the SRA Code of Conduct 2019
Skills, Knowledge & Expertise
- Qualified Solicitor
- Experience in the file handing of disease claims (Essential)
- Technical sign-off on litigated NIHL matters £150K FA 250K HA (Essential)
- Proficient in all stages of the litigation process of disease claims (Essential)
- Excellent listening and verbal communication skills
- Demonstrate some prior experience of
- Successfully leading a project or a team to deliver on outcomes in insurance/legal sector (Desirable)
- Developing others through identifying learning requirements and gaps and formulating plans to improve performance/capability (Desirable)
- Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims Management system.
Job Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
Perks & benefits
- Mental Wellness Budget
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