Finance Operations Associate Director, Global Commercial

<div class="content-intro"><p><strong>About WPP Media</strong></p> <p>WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. </p> <p>WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.</p> <p>For more information, visit <a href="wppmedia.com">wppmedia.com</a>.</p></div><p><strong><span class="TextRun SCXW9932519 BCX8" lang="EN-CA" data-contrast="none"><span class="NormalTextRun SCXW9932519 BCX8">10386 - Finance Operations Associate Director, Global Commercial</span></span></strong></p> <p><strong><span class="TextRun SCXW9932519 BCX8" lang="EN-CA" data-contrast="none"><span class="NormalTextRun SCXW9932519 BCX8">Role Summary and Impact</span></span><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">&nbsp;</span></strong></p> <p><strong><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}"></span></strong></p> <p>Team overview</p> <p>WPP Media, part of WPP plc (FTSE and NASDAQ listed), is a leading global media investment group with over 40,000 employees operating in over 60 countries. Our client-facing media agencies include EssenceMediacom, Mindshare, T&amp;Pm, and Wavemaker.</p> <p>The Global Commercial team plays a crucial role in driving the financial and operational success of WPP Media's international client accounts. We manage contract negotiations, revenue forecasting, profitability analysis, and contract compliance while supporting profitable growth. The team collaborates closely with internal stakeholders, including client teams and finance, as well as external partners such as our clients' media and procurement teams.</p> <p><strong><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}"></span></strong></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Role Overview</span></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Act as the dedicated FinOps Lead for Amazon and OpenDoor. Responsibilities span billing and reconciliation, hubbing arrangements, FX and tax treatment, reporting and audit support, alongside day-to-day engagement with the Amazon Operations Lead on both commercial and operational matters. The role reports to the Finance Operations Director and works alongside the Finance Operations Manager who provides analytical and operational support across the account.</span></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Key Responsibilities</span></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Client Relationship and Single Point of Contact </span></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">· Serve as the single coordinated counterpart for the Amazon Operations Lead client to cover their commercial and finance operations queries, streamlining the flow of information so they have one singular point of contact. </span></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">· Lead the FinOps bi-weekly client cadence covering agenda setting, action management and escalation handling, ensuring SLA compliance on issue resolution, handling issues end-to-end where required. </span></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Commercial Interface and FinOps Integration </span></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">· Work closely with the dedicated OpenDoor Commercial team, comprising a Senior Director, Associate Director and Senior Analyst, who retain ownership of commercial management and contract administration, to ensure consistency and appropriate resolution of issues between the two functions. Finance Operations and Billing </span></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">· Own complex hub billing arrangements across multiple jurisdictions, ensuring accurate treatment of withholding tax, sales tax and FX exposure for Amazon and OpenDoor.</span></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">· Manage PO processes, invoice register administration, approval workflows and reconciliation of central buys back to the local markets.</span></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Reporting, Analysis and Forecasting </span></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">· Maintain and optimise budget, forecast and billing variance reporting for the account, surfacing financial performance insight to internal stakeholders and the client. </span></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">· Develop and refine reporting templates and automation initiatives, ensuring consistency across markets and reducing manual handling. </span></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Controls, Compliance and Team Support&nbsp;</span></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">· Establish and maintain internal controls and risk assessments across the account, supporting audit cycles and SOX evidence requirements where applicable. </span></p> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">· Direct the Finance Operations Manager on Amazon and OpenDoor workstreams and partner with the Director on process design, system integration and best practice rollout.</span></p> <p><strong><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Skills &amp; Experience</span></strong></p> <ul> <li><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Strong commercial acumen combined with technical finance operations expertise across hub billing, multi-currency FX, withholding tax and VAT. </span></li> <li><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Proven ability to manage senior client relationships independently, handling complex and sensitive conversations with confidence.&nbsp;</span></li> <li><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Experience interpreting and applying contract terms in client-facing roles, with working knowledge of MSA structures and audit clauses. </span></li> <li><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Strong stakeholder management across internal teams, local markets and client procurement and finance counterparts.&nbsp;</span></li> <li><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Continuous improvement mindset with experience leading automation and process redesign initiatives.&nbsp;</span></li> <li><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Effective project management with the ability to operate across overlapping workstreams in a fast-paced environment. </span></li> <li><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Ability to work autonomously with awareness of wider business context and approval processes. </span></li> <li><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Capacity to direct junior staff and provide constructive feedback while remaining hands-on across the operational detail.</span></li> </ul> <p><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Qualifications</span></p> <ul> <li><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Professional accounting qualification or equivalent practical experience. </span></li> <li><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Progressive experience spanning commercial management and finance operations, ideally with exposure to both disciplines in a single role. Media agency experience is highly desirable. </span></li> <li><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Experience working with major e-commerce, retail or technology clients is preferable. Demonstrated experience interpreting and applying contract terms in a client-facing role. </span></li> <li><span class="EOP Selected SCXW9932519 BCX8" data-ccp-props="{}">Advanced proficiency in Excel including financial modelling, variance analysis and data manipulation.</span></li> </ul> <p><strong><span data-contrast="none">Life at WPP Media &amp; Benefits</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="none">Our passion for shaping the next era of media is powered by our commitment to</span><span data-contrast="none"> </span><span data-contrast="none">Be Extraordinary, investing in our employees to inspire transformational creativity. We also</span><span data-contrast="none"> </span><span data-contrast="none">Lead Optimistically, firmly believing in and</span><span data-contrast="none"> </span><span data-contrast="none">Championing Growth and Development</span><span data-contrast="none"> </span><span data-contrast="none">for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media &amp; WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.</span><span data-contrast="none"> </span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="none">We</span><span data-contrast="none"> </span><span data-contrast="none">Create an Open environment</span><span data-contrast="none"> </span><span data-contrast="none">built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.</span><span data-contrast="none"> </span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="none">WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</span><span data-contrast="none">  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></p> <p><em><span data-contrast="auto">Please note this is a UK based role and requires individuals to have the right to work in this location</span></em><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Please read our Privacy Notice (</span><a href="https://www.wppmedia.com/pages/privacy-policy"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">https://www.wppmedia.com/pages/privacy-policy</span></span><span data-contrast="auto"><span data-ccp-charstyle="Hyperlink">)</span></span></a><span data-contrast="auto">&nbsp;for more information on how we process the information you provide.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}">&nbsp;</span></p> <p><span data-contrast="none">While we appreciate all applications received, only those candidates selected for an interview will be contacted.</span><span data-contrast="none"> </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}">&nbsp;</span></p> <p><span data-contrast="auto">#LI-Promoted</span><span data-ccp-props="{}">&nbsp;</span></p><div class="content-conclusion"><p></p> <p><span class="TextRun SCXW227196529 BCX8" lang="EN-CA" data-contrast="auto"><span class="NormalTextRun SCXW227196529 BCX8">Please read our <a href="https://www.wppmedia.com/pages/privacy-policy#:~:text=WPP%20Media%20Privacy%20Notice%20for%20Recruitment">Privacy Notice</a></span></span><span class="TextRun SCXW227196529 BCX8" lang="EN-CA" data-contrast="auto">&nbsp;<span class="NormalTextRun SCXW227196529 BCX8">for more information on how we process the information you provide.</span></span><span class="EOP SCXW227196529 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}">&nbsp;</span></p></div>