Financial Systems & Operations Manager

<p class="isSelectedEnd"><span style="color: rgb(59, 60, 54); font-size: 12pt; font-family: helvetica, arial, sans-serif;">True Classic is hiring a <span style="color: rgb(75, 75, 105);"><strong>Financial Systems &amp; Operations Manager</strong></span> to take ownership of the design, optimization, and oversight of financial systems, operational processes, and controls that support accurate financial reporting and scalable business operations. This role will lead financial systems architecture, process improvement, and controls development, ensuring data integrity, operational efficiency, and confidence in financial reporting across the organization.</span></p> <p><span style="color: rgb(59, 60, 54); font-size: 12pt; font-family: helvetica, arial, sans-serif;">This role is ideal for someone who is analytical, systems-oriented, process-driven, and highly collaborative and can build structure, drive cross-functional execution, and scale financial operations in a fast-paced, evolving environment.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);"><span style="font-size: 12pt;">All of True Classic’s roles are global and omni-channel, leading designated areas of accountability across all product categories, countries, and sales and marketing channels. This role will have impact across DTC, retail, wholesale, marketplaces, and emerging channels, ensuring strategic alignment and executional rigor across the enterprise.</span></span></p> <h1 data-start="1156" data-end="1179"><span style="font-size: 14pt; color: rgb(75, 75, 105); font-family: helvetica, arial, sans-serif;">Areas of Accountability</span></h1> <h3><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Financial Systems Architecture &amp; Integration Oversight</span></h3> <ul data-spread="false"> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Own finance’s understanding of data flows across NetSuite, Shopify, Amazon, Faire/EDI, ShipBob, Stord, Ramp, and related systems.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Partner with Technology to identify, troubleshoot, and resolve integration issues and data discrepancies.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Lead finance requirements for onboarding new systems, sales channels, fulfillment partners, and software tools.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Maintain deep working knowledge of system functionality and expected financial data outputs to support accurate reporting and reconciliation.</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Process Design &amp; Documentation</span></h3> <ul data-spread="false"> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Map, document, and continuously improve key financial operations processes, including order-to-cash, procure-to-pay, inventory cost flow, and accruals.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Develop and maintain SOPs, process maps, and documentation that support consistency and scalability.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Collaborate with business stakeholders to align operational workflows with accounting and finance requirements.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Transform manual workarounds into repeatable, controlled processes with clear ownership and accountability.</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Controls Environment &amp; Audit Readiness</span></h3> <ul data-spread="false"> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Identify control gaps across AP, inventory, accruals, vendor payments, card spend, and other financial processes.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Design and maintain a practical controls framework that improves accuracy, reliability, and risk mitigation.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Establish appropriate reconciliation, approval, and monitoring processes based on risk and materiality.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Support audit readiness by maintaining current documentation, approvals, reconciliations, and supporting evidence.</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Financial Operations Visibility &amp; Project Leadership</span></h3> <ul data-spread="false"> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Own inventory and COGS accuracy by reconciling NetSuite balances with warehouse and 3PL records and resolving variances.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Maintain visibility into landed cost methodologies and inventory cost flows across the business.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Partner with the AP Manager to optimize procure-to-pay processes and Ramp utilization.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Serve as finance’s lead project manager for systems implementations, integrations, and process redesign initiatives.</span></li> </ul> <h1><span style="font-family: helvetica, arial, sans-serif; color: rgb(75, 75, 105); font-size: 14pt;"><strong>Cross Functional Collaboration</strong></span></h1> <ul> <li style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;">Partner with Technology to resolve integration issues, improve data accuracy, and support system implementations.</span></li> <li style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;">Work with Operations, Merchandising, and Supply Chain teams to align financial processes with operational execution.</span></li> <li style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;">Collaborate across Finance, Operations, Technology, external accounting partners, and third-party service providers to ensure accurate reporting, strong controls, and scalable business processes.</span></li> </ul> <h2 class="" data-start="1340" data-end="1357"><span style="font-size: 14pt; color: rgb(75, 75, 105); font-family: helvetica, arial, sans-serif;">Qualifications</span></h2> <ul> <li style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;">4+ years of experience in financial operations, accounting, finance systems, or a related field.</span></li> <li style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;">Strong experience with NetSuite ERP and financial systems in a multi-system environment.</span></li> <li style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;">Strong process improvement, documentation, analytical, and project management skills.</span></li> <li style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;">Ability to identify problems, design solutions, and drive execution across teams.</span></li> <li style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;">Demonstrated ability to work cross-functionally, manage complex workflows, and improve operational scalability.</span></li> </ul> <h2 class="" data-start="1789" data-end="1815"><span style="font-family: helvetica, arial, sans-serif; color: rgb(75, 75, 105); font-size: 14pt;">Preferred&nbsp;Qualifications</span></h2> <ul> <li style="color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience in DTC, e-commerce, CPG, retail, or apparel environments.</span></li> <li style="color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience with Ramp, Shopify, EDI platforms, Amazon Seller Central, or 3PL systems.</span></li> <li style="color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong understanding of inventory accounting, landed cost accounting, and high-volume transaction environments.</span></li> <li style="color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience supporting or leading system implementations, integrations, or finance transformation projects.</span></li> <li style="color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif; font-size: 12pt;">CPA designation or active CPA candidacy.</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif; color: rgb(75, 75, 105); font-size: 14pt;"><strong>Workplace Arrangement</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">This role is on-site (5x week) based in Calabasas, California.</span></p> <h2 class="" data-start="1935" data-end="1963"><span style="font-size: 14pt; color: rgb(75, 75, 105); font-family: helvetica, arial, sans-serif;">Compensation and Benefits</span></h2> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">Compensation</span></h3> <ul data-start="194" data-end="216"> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);" data-start="194" data-end="216"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">Competitive salary + bonus</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">Time Off</span></h3> <ul data-start="233" data-end="264"> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);" data-start="233" data-end="264"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">Unlimited PTO and sick time</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">Health &amp; Wellness</span></h3> <ul> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="292" data-end="344"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">Company-paid medical, dental, and vision insurance</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">$100/month Health &amp; Wellness stipend</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="454" data-end="494"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">Free Employee Assistance Program (EAP)</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">Work &amp; Growth Support</span></h3> <ul data-start="524" data-end="605"> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);" data-start="524" data-end="560"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">$100/month Personal Workspace/Office stipend</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">Perks</span></h3> <ul> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="621" data-end="669"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">$1,000/year True Classic merchandise allowance</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="672" data-end="707"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">401(k) plan with 3% company match</span></li> </ul> <p class="" data-start="2371" data-end="2683"><span style="color: rgb(59, 60, 54); font-family: helvetica, arial, sans-serif;"><em>True Classic is proud to be an equal opportunity employer. We celebrate and support differences in race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, and abilities. If you need assistance or accommodation due to a disability, please contact Human Resources.</em></span></p><div class="content-conclusion"><p><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">At <strong><span style="color: rgb(75, 75, 105);"><a style="color: rgb(75, 75, 105);" href="trueclassic.com">True Classic</a></span></strong>, our purpose is simple:&nbsp;<strong><span style="color: rgb(75, 75, 105);"><em>empower everyone to look good and feel good.</em></span></strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Founded in 2019, we’re a fast-growing apparel brand obsessed with fit, quality, and impact. But we’re building more than great products—we’re building a high-performance team where smart, driven people do meaningful work, move fast, and see the direct results of what they create.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Everything we do is guided by the True Classic Operating System (TCOS)—the principles that shape how we work, make decisions, and win together:</span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="color: rgb(75, 75, 105);"><strong>Move the Needle</strong></span> – Our #1 value and the ultimate filter for decision-making. We focus on delivering tangible, measurable results that drive real business impact.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><strong><span style="color: rgb(75, 75, 105);">Paint the Picture </span></strong>– We set clear vision and help others see what great looks like.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><strong><span style="color: rgb(75, 75, 105);">Seek the Truth</span></strong> – We use data, customer insight, and curiosity to guide decisions.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="color: rgb(75, 75, 105);"><strong>Get 1% Better</strong></span> – We continuously improve how we work through strong systems and small wins.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><strong><span style="color: rgb(75, 75, 105);">Build Leverage </span></strong>– We maximize impact with the right mix of people, tools, automation, and AI.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><strong><span style="color: rgb(75, 75, 105);">Crush the Challenge</span></strong> – We surface problems early and take ownership to solve them.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><strong><span style="color: rgb(75, 75, 105);">Go Fast</span></strong> – We take initiative, move with urgency, and bias toward action.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><strong><span style="color: rgb(75, 75, 105);">Be Creative</span></strong> – We challenge the norm and find better ways to win.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><strong><span style="color: rgb(75, 75, 105);">Lead with Empathy</span></strong> – We care deeply about our customers and each other.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">If you thrive in fast-paced environments, take ownership of your work, and want to build something that actually moves the needle—join us and help shape what’s next at True Classic!&nbsp;</span></p></div>