Fleet Support/Medicaid Transportation Specialist

Key Responsibilities

• Coordinate daily transportation schedules to ensure timely, efficient service delivery
• Support drivers in meeting scheduling and service expectations
• Prepare accurate billing documentation for approved transportation services
• Maintain contingency documentation processes during vendor portal outages
• Monitor compliance with vehicle maintenance guidelines
• Provide client transportation services as needed
• Maintain and update internal fleet records and external fleet management/WEX systems
• Process annual Motor Vehicle Record (MVR) checks for authorized drivers
• Manage fleet-related communications and shared email accounts
• Track electronic vehicle logs to ensure compliance and accurate reporting
• Serve as Chief Car Captain, supporting and training site-based Car Captains
• Facilitate Car Captain transitions and assignment updates
• Conduct vehicle usage and location audits to ensure accountability
• Order, issue, and monitor WEX fuel cards for proper use and compliance
• Perform other duties as assigned

Requirements, Skills, Knowledge and Expertise

You’ll be a great fit for this role if you:

• Are highly organized and comfortable managing schedules, documentation, and compliance details
  
  
• Communicate clearly and professionally with staff, drivers, and community members
  
  
• Adapt quickly to changing needs and can pivot when transportation demands shift
  
  
• Take pride in maintaining accurate records and supporting operational efficiency
  
  
• Value teamwork and understand the impact safe, reliable transportation has on access to care
  
  
• Are motivated by contributing to meaningful work that strengthens access to healthcare in rural communities