Flexibility Products Analyst (Fintech)

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond.

We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do.

Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay.

The Role

As a Flexibility Products Analyst you will be exposed to the international Digital Insurance and Fintech added-value services Ecosystem within our organization. Your main responsibilities will be to monitor and analyze customer facing Fintech products’ performance by assessing quantitative and qualitative metrics, combine travel and industry related knowledge to understand multivariable implications, develop relevant reports and methodologies to ensure goal accomplishment and experiment on products’ optimizations.

Additionally, you will collaborate with internal departments as well as external partners to manage interdependencies, propose optimizations and participate in new solution developments/projects that ensure a high level of automation while increasing company value. The ideal candidate must have excellent investigative skills, problem-solving attitude, great business acumen and project management skills.

Responsibilities

• Become Subject Matter Expert on analyzing customer facing Fintech products including Digital Insurance and other added-value services.

• Perform analysis on the basis of business problems in order to define solutions and deliver requirements for development.

• Identify areas of risk, evaluate and escalate to the relevant teams while being able to create comprehensive material, present and discuss relevant findings with different teams.

• Fully manage a dedicated reporting package aiming to monitor relevant KPIs performance and document the requirements for the implementation of reports, models and dashboards on the company’s BI system to maximize the company's impact.

• Participate in cross-functional projects across fintech and travel-tech areas that are related to departments’ KPI improvements and overall performance uplift.

• Continuously seek for automations within the data analysis area to promote real time alerts, provide input to accommodate machine learning development and promote automations.

• Resolve possible operational issues with regards to fintech set up related to third party providers. Keep up-to-date documentation with logs on incidents/changes.

• Take initiative to introduce new routines, new KPIs and new approaches in an attempt to maximize Fintech products’ performance in terms of sales and profitability.

Requirements

• Approximately 2-3 years working experience in a similar analyst position

• Degree in Mathematics, Business, Science, Technology or Engineering

• Experience in reporting solutions (e.g. Qlikview, Qliksense, Looker etc.)

• Knowledge of SQL, Python, or R for data analysis will be highly appreciated

• Advanced experience with MS office (especially excel)

• Experience/knowledge of the fintech area, digital insurance ecosystem or/and in large data analysis under a top down/ bottom up approach will be considered a plus

• Data-driven/360 view thinking along with strong critical, analytical and investigation skills

• Strong numerical & organizational skills combined with business understanding

• Self-motivated with ability to take ownership in a fast growing environment

• Ability to act proactively, take initiatives and pay attention to detail

• Strong communication skills, can-do approach & fluency in English language

• High level of responsibility & integrity combined with eagerness to work in a multicultural, international environment subject to continuous changes

A bonus if you bring experience in:

• Designing, executing, and evaluating A/B tests to drive Fintech product optimization, defining clear success metrics and confidently supporting go/no-go decisions (e.g. pricing, product configuration changes etc.).

• Leveraging AI and machine learning tools to elevate the data analysis, proactively flag KPI deviations, and apply AI-driven analytics into actionable insights.

Benefits

We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves. With us you can enjoy:

• Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility! #LI-Hybrid

• Health Benefits - Through partners we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.

• Monthly ticket restaurant card - to spend in one of the thousands of affiliated restaurants, cafes, stores or supermarkets across Greece.

• Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.

• Growth – We believe in personal development and continuous education, thus we offer the opportunity of role-related training on tools and best practices.

• We also like to schedule company/department/team activities and events outside the office space!

• We have a relaxed & fun work environment where you can enjoy free breakfast coffee/tea, playing ping pong or video games.

Why Join Us?
You’ll work on a core product that shapes the travel experience of millions of users worldwide, in a dynamic and evolving industry. You'll work with a passionate team dedicated to excellence, be a key player in shaping our flight content strategy, influence partners, and grow in a supportive environment that values innovation. If you're ready to elevate your career and make a real difference in the world of travel, apply now and become a vital part of our mission to be the best in the business!

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.