Lead Flight Attendant

<div class="content-intro"><p><span style="font-size: 14pt;"><span data-olk-copy-source="MessageBody">Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the&nbsp;<em>Christmas Spectacular Starring the Radio City Rockettes</em>, which has been a holiday tradition for more than 90 years. More information is available at&nbsp;</span><a href="https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.msgentertainment.com%2F&amp;data=05%7C02%7CMaddie.Rizzo%40msg.com%7Cf345c42af5d7463ff83408de643f07ae%7Cf2c1e8475bd24ba2b5e4b529a645f31a%7C1%7C0%7C639058419051422895%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2Fh2sth5yVaId8PXMdlql64sk%2Bkut4dKqQ7MSuyu3NnY%3D&amp;reserved=0" data-auth="NotApplicable" data-linkindex="2">www.msgentertainment.com</a>.</span></p></div><p data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;"><strong><span data-contrast="auto"><span data-ccp-parastyle="Body" data-ccp-parastyle-defn="{&quot;ObjectId&quot;:&quot;b669530d-9cee-5fd4-8da3-4cdbed7bfaa2|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;Body&quot;,201340122,&quot;2&quot;,134233614,&quot;true&quot;,469778129,&quot;Body&quot;,335572020,&quot;1&quot;,469777842,&quot;Arial Unicode MS&quot;,335551500,&quot;0&quot;,268442635,&quot;24&quot;,469777841,&quot;Times New Roman&quot;,469777843,&quot;Arial Unicode MS&quot;,469777844,&quot;Times New Roman&quot;,469769226,&quot;Times New Roman,Arial Unicode MS&quot;]}">Who are we hiring?</span></span></strong> <span data-ccp-props="{}">&nbsp;</span></span></p> <p data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;"><span data-contrast="none"><span data-ccp-parastyle="Body">Serves as the lead cabin authority on assigned trips, accountable for service execution, cabin coordination, and overall passenger experience. Ensures that service delivery is consistent, controlled, and aligned with established standards across varying trip profiles.</span></span> <span data-contrast="none"><span data-ccp-parastyle="Body">This role combines direct execution with real-time leadership, </span><span data-ccp-parastyle="Body">maintaining</span><span data-ccp-parastyle="Body">&nbsp;full responsibility for cabin performance while&nbsp;</span><span data-ccp-parastyle="Body">operating</span><span data-ccp-parastyle="Body">&nbsp;in a hands-on capacity.</span></span><span data-ccp-props="{}">&nbsp;</span></span></p> <p data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;"><strong><span data-contrast="none"><span data-ccp-parastyle="Body">What will you do?</span></span></strong> <span data-ccp-props="{}">&nbsp;</span></span></p> <ul> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;">Lead cabin operations on assigned trips, maintaining accountability for execution, timing, and overall service flow</span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none">Translate passenger profiles and trip requirements into structured, adaptable service plans, including menu presentation for alignment and parallel preparation of multiple options</span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none">Operate within an options-driven, no-fail service model, ensuring depth of preparation and flexibility in execution</span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none">Direct and coordinate flight attendants (internal and contract) to maintain consistency, timing, and presentation standards</span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none">Interface with Executive Assistants and key stakeholders to align expectations and requirements prior to and during trips</span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none">Oversee provisioning approach for assigned trips, including vendor coordination and quality control</span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none">Maintain control of the cabin environment during dynamic or changing conditions</span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none">Provide real-time guidance and mentorship to reinforce standards and execution discipline</span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;"><span data-contrast="none">Maintain working knowledge of all passenger profiles to ensure consistency at the highest level of expectation</span><span data-ccp-props="{}">&nbsp;</span></span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-ccp-props="{}">Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site. &nbsp;</span></li> </ul> <p data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;"><strong><span data-contrast="auto">What do you need to succeed?</span></strong> <span data-ccp-props="{}">&nbsp;</span></span></p> <ul> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;">8–12+ years of experience in Part 91 private aviation</span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none"><span data-ccp-parastyle="Body">Demonstrated experience supporting UHNW passengers in high-demand environments</span></span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none"><span data-ccp-parastyle="Body">Completion of formal corporate flight attendant training (e.g., FACTS, FlightSafety, or equivalent)</span></span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none"><span data-ccp-parastyle="Body">Current safety certifications including CPR, AED, and First Aid</span></span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none"><span data-ccp-parastyle="Body">Advanced capability in culinary execution, menu planning for alignment, and flexible onboard preparation, with formal or practical culinary training preferred</span></span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none"><span data-ccp-parastyle="Body">Advanced experience in provisioning strategy, including management of multiple parallel service options</span></span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none"><span data-ccp-parastyle="Body">Strong working knowledge of cabin systems, galley operations, and aircraft-specific service environments</span></span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none"><span data-ccp-parastyle="Body">Proven ability to lead cabin operations and direct other flight attendants in real time</span></span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none"><span data-ccp-parastyle="Body">Experience coordinating with Executive Assistants and key stakeholders</span></span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none"><span data-ccp-parastyle="Body">Valid passport with ability to travel internationally without restriction</span></span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none"><span data-ccp-parastyle="Body">Valid driver’s license and reliable access to transportation, with ability to support short-notice and priority trips</span></span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none"><span data-ccp-parastyle="Body">Ability to operate on a flexible, on-demand schedule, including high-priority assignments</span></span></li> <li style="font-size: 14pt;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;" data-contrast="none"><span data-ccp-parastyle="Body">High level of discretion, judgment, and execution discipline</span></span></li> </ul> <p data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;"><strong><span data-contrast="none"><span data-ccp-parastyle="Body">Special Requirements: </span></span></strong> <span data-ccp-props="{}">&nbsp;</span></span></p> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;"><span data-contrast="none"><span data-ccp-parastyle="Body">Ability to work a flexible schedule including nights, split days off, work weekends and holidays in a 24 X 7 environment</span></span><span data-ccp-props="{&quot;335559685&quot;:180,&quot;335559991&quot;:180}">&nbsp;</span></span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;"><span data-contrast="none"><span data-ccp-parastyle="Body">Without limitation</span><span data-ccp-parastyle="Body">,</span><span data-ccp-parastyle="Body">&nbsp;be&nbsp;</span><span data-ccp-parastyle="Body">able to perform the&nbsp;</span><span data-ccp-parastyle="Body">duties</span><span data-ccp-parastyle="Body">&nbsp;as required of a&nbsp;</span><span data-ccp-parastyle="Body">14 CFR Part 121 Flight Attendant</span><span data-ccp-parastyle="Body">&nbsp;</span><span data-ccp-parastyle="Body">while&nbsp;</span><span data-ccp-parastyle="Body">in flight</span><span data-ccp-parastyle="Body">.</span></span><span data-ccp-props="{&quot;335559685&quot;:180,&quot;335559991&quot;:180}">&nbsp;</span></span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;"><span data-contrast="none"><span data-ccp-parastyle="Body">Be able to travel and work on-site in an office environment&nbsp;&nbsp;</span></span><span data-ccp-props="{&quot;335559685&quot;:180,&quot;335559991&quot;:180}">&nbsp;</span></span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;"><span data-contrast="none"><span data-ccp-parastyle="Body">Must be willing to&nbsp;</span><span data-ccp-parastyle="Body">relocate</span><span data-ccp-parastyle="Body">&nbsp;to Long Island, NY</span></span><span data-ccp-props="{&quot;335559685&quot;:180,&quot;335559991&quot;:180}">&nbsp;</span></span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;"><span data-contrast="none"><span data-ccp-parastyle="Body">Other duties as assigned</span></span><span data-ccp-props="{&quot;335559685&quot;:180,&quot;335559991&quot;:180}">&nbsp;</span></span></li> </ul> <p data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-size: 14pt;"><span data-contrast="auto">#LI-Onsite</span><span data-ccp-props="{}">&nbsp;</span></span></p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Pay Range</div><div class="pay-range"><span>$83,000</span><span class="divider">&mdash;</span><span>$175,000 USD</span></div></div></div><div class="content-conclusion"><p style="line-height: 1.4;"><span style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.</span></p> <p style="line-height: 1.4;"><span style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. <span data-teams="true">MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering&nbsp;requests for reasonable accommodations as required.</span></span></p></div>