Floor Manager - Soho Farmhouse Ibiza

<p><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 14pt;"><strong>Soho Farmhouse Ibiza…</strong></span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">Set in a working olive grove, Farmhouse Ibiza brings all the things we love about Soho Farmhouse in Oxfordshire to members living and visiting the White Island including bedrooms, an outdoor pool, a holistic wellness experience with a gym, yoga deck and treatment rooms and an organic kitchen garden restaurant and bar.</span></p> <hr> <p>&nbsp;</p> <p style="line-height: 1;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 14pt;"><strong>The Role…&nbsp;</strong></span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">As Floor Manager at Soho House, you are an ambassador for the brand with a detailed knowledge of the Soho House Group and its concept including all menus and food &amp; beverage offerings. Demonstrating a professional approach towards our&nbsp; employees and Members, you are responsible for the day-to-day operations of the club, any associated events in the club and including the member and guest experience.&nbsp;</span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>Main Duties…</strong></span></p> <ul> <li style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">Be visible on the floor and engaging with the members gaining feedback and noting any comments through the reporting channels and directly to the kitchen and front of house team</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">Ensuring that members and guests have a great experience and resolving any issues before they depart</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">Ordering and purchasing of products for the Club</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">Coordinate and operate the POS system and ensure all items are updated as necessary</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">Be available for all staff for any requests and problems and pro-active in problem solving</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">To ensure that the club team is appropriately groomed and wearing the correct uniform in accordance with site and company standards</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">Work with other departments to ensure that the department runs efficiently</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">Print, organize, and separate various necessary documents, summarize relevant information, and distribute information to appropriate employees</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">Ensure employee compliance with company standards and policies and external regulations</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">Assign and ensure work tasks are completed on time and that they meet appropriate quality standards</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">Maintain the highest level of appearance at all times</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">Be physically fit and able to safely and repeatedly lift, bend, twist and be able to stand/walk for long periods of time</span></li> </ul> <hr> <p style="line-height: 1;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 14pt;"><strong>What we are looking for...</strong></span></p> <ul> <li style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;">Up to 3-5 years’ experience in a busy hospitality venue within a Floor Management capacity</span></li> <li style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;">Innovator and influencer with previous experience managing F&amp;B operations</span></li> <li style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;">Excellent interpersonal skills and ability to build relationships (internal and external)</span></li> <li style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;">Strong attention to details</span></li> <li style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;">Excellent customer service</span></li> <li style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;">Fluent in English and Spanish</span></li> <li style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;">Organised and reliable</span></li> <li style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;">Ability to work and maximize relationships within a diverse team</span></li> <li style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-size: 12pt; font-family: 'trebuchet ms', geneva, sans-serif;">Computer literacy within Opera, Micros and Adaco advantageous</span></li> </ul> <hr> <p></p> <p><strong>Benefits..</strong></p> <p>Soho House offers competitive compensation packages for our Bartenders that feature global benefits and perks. We offer training to develop the technical and managerial skills necessary to grow your career.</p> <ul> <li>Nutritious meals whilst on shift</li> <li>Continuous training to develop yourself personally and professionally</li> </ul> <p></p> <p><strong>Who We Are..</strong></p> <p>We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.&nbsp;<a href="http://www.sohohouse.com/careers">http://www.sohohouse.com/careers</a> .</p> <p><strong>We’d love you to come on board as our next Bar Manager!</strong></p> <p style="text-align: center;"><strong>We don't provide accomodation</strong></p> <p></p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>