Food & Beverage Team Lead

<div class="content-intro"><p><span style="font-size: 14pt;"><span data-olk-copy-source="MessageBody">Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the&nbsp;<em>Christmas Spectacular Starring the Radio City Rockettes</em>, which has been a holiday tradition for more than 90 years. More information is available at&nbsp;</span><a href="https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.msgentertainment.com%2F&amp;data=05%7C02%7CMaddie.Rizzo%40msg.com%7Cf345c42af5d7463ff83408de643f07ae%7Cf2c1e8475bd24ba2b5e4b529a645f31a%7C1%7C0%7C639058419051422895%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2Fh2sth5yVaId8PXMdlql64sk%2Bkut4dKqQ7MSuyu3NnY%3D&amp;reserved=0" data-auth="NotApplicable" data-linkindex="2">www.msgentertainment.com</a>.</span></p></div><p><span style="font-size: 14pt;"><strong>Who are we hiring?</strong></span></p> <p><span style="font-size: 14pt;">The Team Lead Food and Beverage is responsible for managing the overall operation of the designated stand and supervising employees during events.</span></p> <p><span style="font-size: 14pt;"><strong>What will you do?</strong></span></p> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Inspects locations and submits reports regarding cleanliness conditions, food quality, inventory and incidents.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Opens and closes concession stands and supervises employees throughout the length of the event.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Manages the overall operation of the designated stand in accordance with company policies/procedures.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Conducts monthly audits, daily inventory and trains and motivates staff.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Assures that each guest’s order is prepared and delivered on time and in acceptable quality and quantity.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Provides necessary staff development and training in NYC Board of Health and company standards to ensure a high-quality product is maintained.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Responds to oral feedback from guests on food quality and service.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Ensures that preparation areas are maintained in a clean and sanitary manner and in accordance with NYC Board of Health standards.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Participates in meetings as deemed necessary. Ensures all safety rules and regulations are followed.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;"><span class="TextRun SCXW8677995 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW8677995 BCX0">Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site</span></span></span></li> </ul> <p><span style="font-size: 14pt;"><strong>What do you need to succeed?</strong></span></p> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Should have at least 2-3 years of supervisory or lead experience in food service.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Must have New York City Food Protection Certificate along with previous experience in training, food and beverage sanitation requirements, equipment operation and liquor laws.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Food operations/service preferred in accordance with NYC Board of Health regulations.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Experience resolving inventory discrepancies.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Must have exceptional interpersonal skills and be people oriented.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Commitment to providing a high-quality service experience for guests from team and themselves.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Must be able to multi-task and prioritize in a deadline-oriented environment.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Possess exceptional attention to detail and strong follow-up skills necessary.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Skilled at working collaboratively and in a team environment.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Strong interpersonal skills.</span></li> </ul> <p><span style="font-size: 14pt;"><strong>Special Requirements</strong></span></p> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">This position is part-time and scheduled on an event driven basis.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Ability to lift up to 50lbs and pull up to 75lbs.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Must be available to work a flexible schedule mostly nights and weekends, holidays required.</span></li> </ul> <p><span style="font-size: 14pt;">#LI-Onsite</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Hourly Pay Range</div><div class="pay-range"><span>$27</span><span class="divider">&mdash;</span><span>$27 USD</span></div></div></div><div class="content-conclusion"><p style="line-height: 1.4;"><span style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.</span></p> <p style="line-height: 1.4;"><span style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. <span data-teams="true">MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering&nbsp;requests for reasonable accommodations as required.</span></span></p></div>