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Founder's Office, Business [YoE: 2 - 4 Years]
Bolna
BengaluruOn-site1mo ago
- Employment
- Full-time
About the role
- Own customer relationships end-to-end - from first call to go-live to expansion
- Work with enterprise customers to translate their business goals into agent configurations, prompt logic, and integration requirements
- Sit in on and eventually lead sales conversations - help close deals, write proposals, and navigate procurement
- Identify patterns in churn, expansion, and customer feedback, and turn them into product and GTM recommendations
- Build internal playbooks - onboarding processes, success metrics, escalation paths, vertical-specific templates
- Run high-priority projects directly for the founders - market analysis, competitive research, partner outreach, new vertical scoping
- Be the connective tissue between customers, product, and engineering
- 2–4 years of experience in management consulting, investment banking, early-stage startups, or an AI/SaaS company
- You can structure a problem, communicate it clearly, and drive it to closure without hand-holding
- Comfortable in ambiguous, fast-moving environments where the playbook doesn’t exist yet
- Strong written and verbal communication - you can hold a room with a CXO and debug a customer issue in the same afternoon
- Genuine curiosity about AI - you’ve used these tools seriously, not just dabbled
- Direct experience in B2B SaaS, voice AI, or conversational AI
- You’ve worked at or with a YC company or high-growth startup
- You’ve owned a revenue number, even informally
- You can read a financial model and know what levers matter
- Exposure to enterprise sales cycles, procurement, or customer success at scale
- Strong in customers and revenue → Sales Lead or Customer Success Lead
- Strong in product insights and patterns → Product Manager or Product Ops
- Strong in strategy and markets → GTM Lead or Business Development
- Direct access to founders from day one - you’ll be in the room for decisions most people at your stage never see
- Fastest learning curve available in B2B AI sales, product, and customer success
- Real ownership, real customers, real consequences - not a support function
- Competitive compensation + meaningful ESOP
- Bengaluru office, in-person team collaboration
Perks & benefits
- Equity Compensation
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