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Founding Technical Account Executive (US)

signoz

WorldwideRemote1y ago
Employment
Full-time

About the role

About the role

  • Opportunity to work in a global dev infra product
  • Backed by YC and some of the prominent VCs in the Bay Area.
  • We are completely remote. No offices.
  • Technical enough to help our customers - you need to be incredibly helpful and solve real problems without asking a sales engineer for help. No going away and asking an expert by default - you will be the expert. 
  • Great at reading the signs of which inbound customers to focus on - you will be laser focused on helping customers who match our ICP, and not spending time where you can’t have an impact. 
  • Good at maintaining long term relationships past the initial sale - you will own the relationship and sell new products in as fast as we build them, not just hand off to an account manager.
  • Someone who can set up toolings etc for the sales function.
  • Based in the US time zone
  • 2+ years experience in technical account excutive roles which sell to technical audience. Preferred yrs of experience 2-6 years
  • Understanding of tools developer use and developer terminology.
  • Commercially-minded - you’re excited about growing and retaining revenue. If we’ve never spoken to a particular customer, you’ll get creative to get them to engage. 
  • Strong customer focus - you need to help our users and remove any blockers to them using SigNoz effectively.
  • Good at handling relationships strategically - helping a customer achieve their goals over time, expanding their usage and buying more and more products from us as they do so, while saying no to customers who we’re not right for. 
  • You’re able to go deep on understanding the product. You don’t need to be a developer but the ability to get into the details will give you confidence and really help you bring more value to customer conversations.
  • Candidates who are fresh out of college
  • Candidates who have don't have experience working with developer focused products
  • People who need lots of sales infra to be in place.


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