Fraud Investigations Specialist

About the Role

Responsibilities

• Act as the main point of contact for the Fraud Investigations team, bridging the gap between operational investigators and technical Strategy/Data teams.
• Lead data-driven investigations by building complex SQL queries to identify potential threats and deep-dive into suspicious activities.
• Perform proactive data analysis to identify new fraud patterns and emerging threats across the Félix ecosystem.
• Monitor key fraud metrics to detect anomalies and provide technical support to investigators in querying the necessary data for their cases.
• Collaborate closely with Fraud Strategy to assist in the logic for new fraud rule creation based on your investigative findings.
• Master our data tools (e.g., Omni) and SQL tables to ensure investigators have the most efficient workflows possible

• You must be highly proficient in SQL, capable of navigating complex databases to extract insights under pressure.
• Proven experience in fraud pattern identification, preferably within Fintech, Payments, or Remittances.
• Ability to translate complex data findings into clear, actionable language for both technical and non-technical stakeholders.
• A self-starter mindset. You thrive in environments with little guidance and have a bias for action when it comes to "getting shit done."
• Strong ability to connect the dots between disparate data points to uncover sophisticated fraud rings or vulnerabilities.
• These are the applicable requisites, although equivalent competencies in any of the above will also be considered.

• Competitive salary
• Initial stock options grant
• Annual performance bonus
• Health, dental, and vision plans 
• Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
• Continuous learning opportunities 
• Unlimited PTO
• Paid parental leave
• Empowering opportunities for growth in a dynamic entrepreneurial environment