Freelancer Channel Lead

Location: Morogoro, Mbeya, Dar es Salaam, Tabora, Mwanza, Arusha
Reporting to: Freelancer Channel Head
Team: Team-leaders & Freelancers (within different zones)

Role Overview

The Freelancer Channel Lead will be responsible for driving walk-out smartphone sales through a network of freelance sales agents and their team leaders across multiple locations in Tanzania. This role requires supervisory leadership, operational excellence, and strong coordination with team-leaders and freelancers ensuring sales targets are achieved.

Key Responsibilities

Strategic Leadership

• Implement a comprehensive strategy for the freelancer channel to maximize sales in their zones.
• Assist the Channel Head with inputs and feedback to craft the strategy.
• Identify and prioritize market opportunities for walk-out sales based on demand, competition, and product relevance.

Team Management

• Lead and manage the team-leaders and freelancers ensuring effective execution of sales plans.
• Monitor KPIs and performance metrics for the team, provide guidance and training to build a high-performing sales team.

Freelancer Network Development

• Responsible for recruitment, onboarding, and training of freelance sales agents and team-leaders.
• Create a productive and motivated freelance workforce through consistent communication, rewards programs, and performance incentives.
• Ensure freelancers are equipped with the necessary sales tools, product knowledge, and customer engagement techniques.

Sales & Performance Management

• Drive sales performance across zones, ensuring monthly, quarterly, and annual targets are met.
• Analyse sales data to identify trends, challenges, and opportunities, using insights to refine strategies.
• Manage budgets and resource allocation for freelancer channel activities

Stakeholder Collaboration

• Coordinate with store and logistics teams to ensure product availability and timely delivery to freelancers.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Minimum of 3-5 years of experience in sales leadership roles, preferably within the smartphone or device finance companies like Sunking and D.light.
• Proven experience managing large teams and driving sales performance in a decentralized setup.
• Familiarity with the local market, particularly in sales and distribution dynamics.