French Customer Service for Travel Company - Greece, Fully Paid Relocation

Mercier Consultancy is thrilled to offer an exciting opportunity for a French Speaking Customer Service Representative to join our Client, a prominent Travel Company based in Greece. This role includes a fully paid relocation package, welcoming candidates who are ready to start a new chapter in a vibrant and beautiful location.

As a French Speaking Customer Service Representative, you will provide exceptional support to French-speaking travelers, assisting them with travel inquiries, bookings, and providing personalized travel advice to ensure memorable experiences.

Responsibilities

• Deliver exceptional customer service in French, handling travel-related inquiries and bookings
• Assist customers with travel planning, reservations, changes, and cancellations
• Resolve customer issues efficiently and professionally to ensure satisfaction
• Maintain detailed and accurate records of customer interactions in the CRM system
• Collaborate with travel partners and internal teams to fulfill customer requests
• Stay updated on travel industry trends, destinations, and company offerings
• Effectively manage multiple tasks in a fast-paced, dynamic environment

Requirements

• Fluency in French and English, with excellent communication skills
• Strong customer service skills and a passion for travel and hospitality
• Previous customer service experience, preferably in the travel or tourism industry, is highly desirable
• Adaptability and openness to relocation to Greece with fully covered relocation support
• Ability to manage multiple customer inquiries efficiently and professionally
• Detail-oriented, organized, and able to work independently as well as part of a team
• Familiarity with customer support software and CRM systems is a plus

Benefits

• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...