French-Speaking Customer Agent For Automotive - Work In Greece - Paid Relocation

Mercier Consultancy MD is thrilled to offer a position for a French-Speaking Customer Agent specializing in the automotive sector to work in Greece, with a paid relocation package. This role is perfect for French-speaking professionals eager to provide excellent customer service within the automotive industry. You will be responsible for assisting clients with product inquiries, support, and issue resolution to ensure a positive customer experience.

Key Responsibilities

• Deliver outstanding customer support in French across multiple communication channels including phone, email, and chat.
• Assist customers with automotive product information, inquiries, and troubleshooting.
• Resolve customer complaints and issues enthusiastically and efficiently.
• Maintain detailed records of all interactions within CRM systems.
• Collaborate with other departments to enhance services and customer satisfaction.
• Stay updated on automotive industry trends, products, and company policies.

Requirements

• Fluency in French (spoken and written) is required; proficiency in English is an advantage.
• Previous experience in customer service, preferably in the automotive sector, is a plus.
• Strong communication and interpersonal skills with a customer-oriented approach.
• Ability to adapt to living and working in Greece.
• Strong computer literacy including CRM tools and communication software.
• Proactive problem-solver with excellent organizational skills.
• Willingness to relocate to Greece with relocation support provided.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...