French-Speaking FinTech Customer Experts - Work In Greece - Paid Relocation

Mercier Consultancy MD is pleased to announce an exciting opportunity for French-Speaking FinTech Customer Experts to join our growing team in Greece. This role involves delivering exceptional customer support to French-speaking clients within the financial technology sector, with the benefit of sponsored relocation to Greece.

Key Responsibilities

• Provide excellent customer service and support to French-speaking FinTech clients via phone, email, and chat.
• Handle customer inquiries related to financial products, transactions, account management, and technical issues.
• Accurately document customer interactions and maintain updated records in CRM systems.
• Work collaboratively with other teams to resolve challenges and improve service standards.
• Keep up-to-date with developments in the FinTech industry, including product updates and compliance requirements.
• Suggest insights for continuous improvement to enhance customer satisfaction.

Requirements

• Fluency in French (both spoken and written) is mandatory; proficiency in English is preferred.
• Experience in customer service, especially within FinTech or financial services, is highly desirable.
• Strong communication skills, problem-solving abilities, and a customer-centric approach.
• Ability to work effectively under pressure in a fast-moving environment while managing several tasks simultaneously.
• Familiarity with CRM software and digital customer support platforms.
• Willingness to relocate to Greece with relocation costs covered.
• Attention to detail, professional demeanor, and adaptability to changes.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...