Front Desk Agent
Chinachem Group
About the role
Job Overview Responsibilities Ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Ensure outstanding customer care at all times. Maintain a friendly, cheerful and courteous demeanor at all times. Answer inquiries from potential guests courteously and accurately and accepts hotel reservations. Act as shift in charge to supervise daily shift process ensuring all team members adhere to standard operating procedures. Resolve customer issues, complaints, p…
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