Front Desk - Cosmetic Surgery Center (Training Provided!)

<div class="content-intro"><p>Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.</p></div><p>Sono Bello is seeking a dynamic Consult Experience Specialist (CES) with a passion for aesthetics to join our team. As the first point of contact for patients, the CES ensures an exceptional experience from start to finish. This high-energy, adaptable role is perfect for someone who thrives in a fast-paced environment and is passionate about aesthetics.</p> <p><span style="text-decoration: underline;"><strong>Key Responsibilities:</strong></span></p> <p>Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.</p> <p>Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor.</p> <p>Support Sales Consultants by facilitating consultations and assisting with administrative tasks.</p> <p>Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits.</p> <p>Collaborate with team members to identify patient success stories for online endorsements.</p> <p>Assist with patient inquiries and follow-ups, both pre- and post-operative.</p> <p>Support cross-selling of additional services by preparing quotes and consent forms, as needed.</p> <p><span style="text-decoration: underline;"><strong>Required Qualifications:</strong></span></p> <p>High school diploma or equivalent; bachelor’s degree preferred.</p> <p>Experience in customer service or front-desk roles, ideally in medical or aesthetic settings.</p> <p>Excellent verbal and written communication skills with strong interpersonal abilities.</p> <p>Ability to multitask and prioritize effectively in a fast-paced environment.</p> <p>Proficiency with computer systems and software, including Microsoft Office.</p> <p>Knowledge of medical terminology and procedures (preferred but not required).</p> <p>Professional demeanor and commitment to providing exceptional client experience.</p> <p><span style="text-decoration: underline;"><strong>Compensation &amp; Benefits:</strong></span></p> <p>At Sono Bello, we value our team members as the key to our success. We offer:</p> <p>Base salary: $45,000 with bonus and overtime potential, for a total earning range of $45,000 - $57,000 OTE.</p><div class="content-conclusion"><p>Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.</p> <p>Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. (<em>Benefits eligibility may vary based on employment status.)</em></p> <p>For applicants located in CA:&nbsp;<a href="https://careers.sonobello.com/california-notice/">link</a></p></div>