Front Desk Receptionist (Υπάλληλος Υποδοχής) - Elix, Parga | Season

Mar-Bella Collection: A family-owned group of four award winning five-star luxury hotels, dotted around the Ionian Sea in Greece & curated to suit the ever-changing needs of guests across different stages of their life. The iconic MarBella, perfect for families and multi-generational groups, the adults-only Nido, a Small Luxury Hotel of the World, and Avali, the latest addition to the Mar-Bella Collection portfolio are located on the island of Corfu. Elix is on the Ionian coast of mainland Greece and lays in a stunning location above Karavostasi beach between Parga and Syvota.

MarBella Collection is looking for Front Desk Receptionist Trainee to join our team in Elix Hotel, for 2026 season. 

As a Receptionist, you will be the first point of contact for our company. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Duties & Responsibilities

• Greet and welcome guests upon their arrival and assign rooms
• Perform all check-in and check-out tasks
• Register guests collecting necessary
• Answer, screen and forward incoming phone calls
• Provide information about the hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with the housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments
• Receive, sort, and distribute daily mail/deliveries
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Maintain back-office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Control the front office supplies and keep inventory of stock

Skills

• Customer service attitude
• Organizational skills
• Written and verbal communication skills

• Outgoing personality
• Multitasking and prioritizing
• Problem-solving
• Ability to work under pressure

Requirements

• Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• Experience with hotel PMS, like Fidelio and Opera
• Excellent verbal and written command of Greek and English language
• Additional language knowledge would be consider an extra asset (German /French / Russian
• Familiarity with Microsoft Office.
• Degree in hotel management is a plus

Benefits

• Competitive remuneration package
• Dynamic & highly professional environment
• Career development opportunities
• Sharedroom accommodation & meal plan provided

In accordance with EU Directive 2023/970, the pay range must be communicated to applicants before the interview.