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About the role
Key Responsibilities
- Check in the arriving guest and check out the departing guests in a friendly and caring manner
- Upon check in, register guest and assign rooms. Accommodate special requests whenever possible
- Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment from guests. Settle the guest account and give copy of the invoice
- Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle
Skills, Knowledge and Expertise
- English – good oral and written skills
- People Oriented
- Passionate for European luxury
- Entrepreneurial
- Straightforward
- Enthusiastic
- Communicative
- Attentive
- Eager to learn
- Being a university student related to hospitality
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