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Front Office Coordinator – No Weekends | $18–$24/hr

Sustainable Talent
Plantation21h ago

About the role

<p><strong>Company:&nbsp;</strong>Markson Chiropractic &amp; Medical</p> <p><strong>Location:&nbsp;</strong>Plantation, FL 33324</p> <p><strong>Job Type:&nbsp;</strong>Full-Time | Monday–Friday | No Weekends</p> <p><strong>Posted by:&nbsp;</strong>Sustainable Talent (Recruitment Partner)</p> <p><strong>Pay Range: </strong>$18–$24/hr</p> <p>&nbsp;</p> <h2>One Role, Two Responsibilities</h2> <p>Markson Chiropractic &amp; Medical has served the South Florida community for more than 30 years as a multidisciplinary practice combining chiropractic, rehabilitation, and medical care under one roof.</p> <p>We’re hiring for a dual role at the center of our practice. Most of your day, you’ll run our front office — the first face patients see and the engine that keeps the practice moving. Alongside that, you’ll serve as a&nbsp;<strong>patient case manager</strong>, owning patient care plans within our integrated medical model from first visit through discharge. Full training in our case management system is provided — what we can’t train is the attention to detail and follow-through this role demands.</p> <p>This is a position for someone career-minded who wants more responsibility than a typical reception job offers, in a practice where doing both well gets noticed and rewarded.</p> <h2>Front Office Coordination (the larger share of your day)</h2> <ul type="disc"> <li>Greet patients and visitors with professionalism and warmth</li> <li>Manage multi-line phones, scheduling, and check-in/check-out</li> <li>Verify insurance benefits and collect patient payments accurately</li> <li>Maintain precise, complete patient records and intake documentation</li> <li>Support smooth patient flow and communication between departments</li> </ul> <h2>Patient Case Management (training provided)</h2> <ul type="disc"> <li>Manage patient care plans from start to finish within our integrated care model</li> <li>Monitor treatment plan compliance; follow up on missed visits and schedule re-exams</li> <li>Coordinate care and communication between chiropractic, rehab, and medical providers</li> <li>Conduct patient financial consultations and set up payment arrangements</li> <li>Keep case documentation complete, accurate, and audit-ready</li> </ul> <h2>Who Thrives Here</h2> <ul type="disc"> <li><strong>Detail-obsessed:&nbsp;</strong>You catch the errors others miss, and incomplete paperwork genuinely bothers you</li> <li><strong>Career-minded:&nbsp;</strong>You’re looking for a long-term home with growth, not a stopover</li> <li><strong>Organized under pressure:&nbsp;</strong>You can run a busy front desk and active case files without dropping either</li> <li><strong>A clear communicator:&nbsp;</strong>Comfortable explaining care plans, schedules, and finances to patients</li> <li>Tech-comfortable and quick to master new systems (EHR experience a plus)</li> <li>Healthcare or medical office experience preferred; case management or patient coordination experience a strong plus</li> <li>Experience in an integrated chiropractic/medical practice a strong plus</li> <li>Bilingual English/Spanish is a plus</li> </ul> <h2>What We Offer</h2> <ul type="disc"> <li>Monday–Friday schedule, no weekends</li> <li>Performance-based bonus opportunities</li> <li>Health insurance and retirement plan with employer match</li> <li>Paid time off and employee discounts</li> <li>Structured training in our patient case management model</li> <li>A defined growth path within the practice</li> </ul> <h2>How to Apply</h2> <p>Attention to detail starts with your application.&nbsp;<strong>In the first line of your cover letter or application message, include the phrase “patient-first professional”</strong> and briefly tell us about a time your attention to detail caught a problem before it became one. Applications that skip this step will not be considered.</p> <p>&nbsp;</p> <div> <p><em>This position is being recruited and managed by Sustainable Talent on behalf of Markson Chiropractic &amp; Medical.</em></p> </div>

Perks & benefits

  • Medical Insurance
  • Paid Time Off
  • Pension Matching

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