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About the role
<p><strong>Company: </strong>Markson Chiropractic & Medical</p>
<p><strong>Location: </strong>Plantation, FL 33324</p>
<p><strong>Job Type: </strong>Full-Time | Monday–Friday | No Weekends</p>
<p><strong>Posted by: </strong>Sustainable Talent (Recruitment Partner)</p>
<p><strong>Pay Range: </strong>$18–$24/hr</p>
<p> </p>
<h2>One Role, Two Responsibilities</h2>
<p>Markson Chiropractic & Medical has served the South Florida community for more than 30 years as a multidisciplinary practice combining chiropractic, rehabilitation, and medical care under one roof.</p>
<p>We’re hiring for a dual role at the center of our practice. Most of your day, you’ll run our front office — the first face patients see and the engine that keeps the practice moving. Alongside that, you’ll serve as a <strong>patient case manager</strong>, owning patient care plans within our integrated medical model from first visit through discharge. Full training in our case management system is provided — what we can’t train is the attention to detail and follow-through this role demands.</p>
<p>This is a position for someone career-minded who wants more responsibility than a typical reception job offers, in a practice where doing both well gets noticed and rewarded.</p>
<h2>Front Office Coordination (the larger share of your day)</h2>
<ul type="disc">
<li>Greet patients and visitors with professionalism and warmth</li>
<li>Manage multi-line phones, scheduling, and check-in/check-out</li>
<li>Verify insurance benefits and collect patient payments accurately</li>
<li>Maintain precise, complete patient records and intake documentation</li>
<li>Support smooth patient flow and communication between departments</li>
</ul>
<h2>Patient Case Management (training provided)</h2>
<ul type="disc">
<li>Manage patient care plans from start to finish within our integrated care model</li>
<li>Monitor treatment plan compliance; follow up on missed visits and schedule re-exams</li>
<li>Coordinate care and communication between chiropractic, rehab, and medical providers</li>
<li>Conduct patient financial consultations and set up payment arrangements</li>
<li>Keep case documentation complete, accurate, and audit-ready</li>
</ul>
<h2>Who Thrives Here</h2>
<ul type="disc">
<li><strong>Detail-obsessed: </strong>You catch the errors others miss, and incomplete paperwork genuinely bothers you</li>
<li><strong>Career-minded: </strong>You’re looking for a long-term home with growth, not a stopover</li>
<li><strong>Organized under pressure: </strong>You can run a busy front desk and active case files without dropping either</li>
<li><strong>A clear communicator: </strong>Comfortable explaining care plans, schedules, and finances to patients</li>
<li>Tech-comfortable and quick to master new systems (EHR experience a plus)</li>
<li>Healthcare or medical office experience preferred; case management or patient coordination experience a strong plus</li>
<li>Experience in an integrated chiropractic/medical practice a strong plus</li>
<li>Bilingual English/Spanish is a plus</li>
</ul>
<h2>What We Offer</h2>
<ul type="disc">
<li>Monday–Friday schedule, no weekends</li>
<li>Performance-based bonus opportunities</li>
<li>Health insurance and retirement plan with employer match</li>
<li>Paid time off and employee discounts</li>
<li>Structured training in our patient case management model</li>
<li>A defined growth path within the practice</li>
</ul>
<h2>How to Apply</h2>
<p>Attention to detail starts with your application. <strong>In the first line of your cover letter or application message, include the phrase “patient-first professional”</strong> and briefly tell us about a time your attention to detail caught a problem before it became one. Applications that skip this step will not be considered.</p>
<p> </p>
<div>
<p><em>This position is being recruited and managed by Sustainable Talent on behalf of Markson Chiropractic & Medical.</em></p>
</div>
Perks & benefits
- Medical Insurance
- Paid Time Off
- Pension Matching
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