FRONT OFFICE SUPERVISOR
edenhotels
- Employment
- Fulltime Fixed Term
About the role
As a Front Office Supervisor, you are responsible for the full flow of the Front Office and ensure that every guest experiences a smooth check-in and check-out. You provide all the information they need and brighten their stay with your warm, friendly service. You motivate and coach the team with great enthusiasm, making sure everyone is ready to deliver the high level of service our guests expect. The Front Office Manager can always rely on you. You support with scheduling, internal and external communication, and actively contribute to the daily Front Office operation. Every shift brings new challenges, but one thing never changes: you deliver quality and use your creativity to surprise guests and exceed expectations.
LEONARDO ROYAL HOTEL AMSTERDAM
The newest hotel of our chain is located directly at metro station Overamstel. The location of this 4-star superior hotel is ideal: 5 minutes from the Zuidas and the RAI, 10 minutes from the city center and 20 minutes from Schiphol Airport. The hotel has 18 floors and 490 rooms with fresh, innovative design and high quality modern equipment. The 1,200 square meters of conference space is divided into 11 meeting rooms and a giant ballroom; the perfect location for large events and conferences! Leonardo Royal Hotel Amsterdam is the largest hotel of the entire chain in Europe. Magnificent views of the city and the most refined flavors in LEO'S International Flavors restaurant make guests say “Now we're talking”!
WHAT MAKES YOU THE PERFECT CANDIDATE ?
• You have completed a relevant vocational education and bring at least 1 year of Front Office experience in a similar role.
• You are proactive, creative and a natural team player.
• You enjoy working hard and are not afraid to take responsibility.
• You speak and write fluent Dutch and English.
• You are flexible in working hours; mornings, evenings or nights all work for you.
• Knowledge of Opera is a great plus.
WHAT’S IN IT FOR YOU
• Salary range per month, gross, for ages 20 and above.
• Travel allowance when living more than 10 kilometers from work.
• Overtime can be paid out or saved as extra time off.
• Access to training opportunities through various development programmes.
• Room to grow and develop your career within the organisation.
• Possibility to purchase products like an electric bike or phone at a reduced price with an average 40 percent tax benefit via FiscFree.
• Access to a global employee discount programme for overnight stays.
• A special experience including an overnight stay with dinner and breakfast during your ‘Know Where You Work’ moment.
COME SOON TO DRINK COFFEE WITH US!
Let us know if you want to become part of our team! We would like to receive your motivation letter and resume. Questions? Contact the recruitment department: jobs@leonardo-hotels.nl
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