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- Employment
- Full-time
About the role
Responsibilities:
- Assign, monitor, and review the work of department staff.
- Report daily production statistics to the Site Manager.
- Prioritize workloads and reallocate resources to meet goals set by the Government.
- Ensure accurate completion of all assignments, including daily timesheets.
- Monitor attendance, absences, and team performance trends.
- Facilitate processing of priority assignments from the Government.
- Identify and address performance issues; approve time off; participate in disciplinary actions.
- Train new staff and develop training plans.
- Create and update written standard operating procedures.
- Participate in meetings with Government personnel.
- Serve as the point of contact for site operations in the Site Manager’s absence.
- Perform other duties as assigned.
Qualifications:
- High school diploma or equivalent required
- Must be a U.S. Citizen
- Ability to obtain and maintain a Public Trust (Suitability) Clearance
- Prior experience supporting a Government operation or field office
- Demonstrated experience developing training materials and/or standard operating procedures
- Strong supervisory and team leadership skills
- Experience managing workflow in a deadline-driven environment
- Excellent written and verbal communication skills
- Ability to interpret and execute standardized operational procedures
- Professionalism in Government-facing environments
- Strong organizational skills and attention to detail
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