General Manager - Mixed Home Services

<h3 style="text-align: center;"><strong>General Manager - Mixed Home Services</strong></h3> <h3><strong>(40% HVAC / 30% Plumbing / 30% Electrical)</strong></h3> <p><strong>Greenville, SC | ~$30M Revenue | PE-Backed Platform</strong></p> <p><strong>Compensation: $160–200K base + up to 50% performance bonus + meaningful equity in a growing platform</strong></p> <hr> <h3><strong>About the Client</strong></h3> <p>This is a $30M residential home services operation running three trades under one roof — roughly 40% HVAC, 30% Plumbing, and 30% Electrical. The business is well-balanced, profitable, and part of a PE-backed platform that's investing in growth. It's not a turnaround. It's a strong operation that needs a proven leader to take it to the next level.</p> <h3><strong>About the Role</strong></h3> <p>You'll own the whole thing — P&amp;L, people, operations, customer experience, growth. You'll lead a team of department managers and 100+ field and office employees across all three trades. You report to platform leadership and operate with real autonomy, but within a structure that expects transparency, data-driven decisions, and accountability to plan.</p> <p>This is a hands-on operating role, not a figurehead position. You should be as comfortable reviewing tech scorecards and dispatch efficiency as you are presenting quarterly results to ownership.</p> <h3><strong>Responsibilities</strong></h3> <h3><strong>What you'll be responsible for:</strong></h3> <ul> <li>Full P&amp;L ownership for a ~$30M multi-trade home services business</li> <li>Leading and developing department heads across HVAC, Plumbing, and Electrical</li> <li>Setting and hitting targets on revenue, margin, customer satisfaction, and technician productivity</li> <li>Building and retaining a high-performing team in a competitive labor market for skilled trades</li> <li>Running a disciplined operating rhythm — daily huddles, weekly scorecards, monthly reviews</li> <li>Identifying and executing on growth opportunities (new revenue streams, capacity expansion, market penetration)</li> <li>Partnering with platform leadership on strategic planning, acquisitions integration, and best-practice sharing across the portfolio</li> <li>Making smart capital decisions on fleet, equipment, facilities, and technology</li> </ul> <h3><strong>Requirements</strong></h3> <h3><strong>Must-Haves</strong></h3> <p>You've run a home services business (or something very close to it) at scale. Not a single department — a full operation. You know what it takes to keep trucks rolling, techs productive, customers happy, and cash flowing. You've managed a P&amp;L north of $15M and you can talk margins, mix, and capacity in your sleep.</p> <p>You're a multi-trade operator. You don't need to be a licensed plumber, electrician, and HVAC tech — but you need real fluency across trades. You understand that each has different workflows, margins, seasonality, and team cultures, and you know how to lead across all of them.</p> <p>You build teams, not just manage them. Your people follow you to the next company. You develop managers, you recruit hard in a tight market, and you're not afraid to make tough calls on underperformers — even ones who hit their numbers.</p> <p>You thrive in a platform environment. You've worked in PE-backed, franchise, or multi-unit structures. You understand the balance between local autonomy and enterprise alignment. You don't fight the reporting cadence — you use it.</p> <p>You're data-driven but not data-paralyzed. You know your KPIs cold, you use them to make decisions, and you don't need a week-long analysis to act when the business tells you something is off.</p> <ul> <li>10+ years in operations leadership, with meaningful time in home services, field services, or skilled trades</li> <li>Direct P&amp;L ownership of $15M+ (ideally $25M+)</li> <li>Experience managing across multiple service lines or trades</li> <li>Track record of building, developing, and retaining strong teams</li> </ul> <h3><strong>Nice-to-Haves</strong></h3> <ul> <li>Familiarity with ServiceTitan, Successware, or similar field service platforms (not required, but a plus)</li> <li>Experience in PE-backed, platform, or multi-unit environments (strongly preferred)</li> </ul> <h3><strong>What matters less:</strong></h3> <ul> <li>A specific degree — we care about what you've built, not where you went to school</li> <li>Having held the exact title of "General Manager" — if you've been a VP of Ops, Regional Director, or COO of a similar-sized business, we want to talk</li> <li>Knowing all three trades deeply — cross-trade leadership ability matters more than technical licensing</li> </ul> <h3><strong>Why This Role</strong></h3> <ul> <li><strong>Real ownership.</strong> This isn't a middle-management seat. You run the business.</li> <li><strong>Equity upside.</strong> Meaningful ownership stake in a growing platform — your work builds long-term wealth, not just a paycheck.</li> <li><strong>A good business to lead.</strong> This isn't a distressed asset. It's a strong, balanced operation with room to grow.</li> <li><strong>Platform resources.</strong> You get the backing of a well-capitalized platform — recruiting support, technology investment, M&amp;A pipeline — without losing the feel of running your own shop.</li> <li><strong>Greenville.</strong> One of the fastest-growing metros in the Southeast. Great quality of life, strong housing market, and a deep talent pool.</li> </ul>