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German Customer Support Specialist
speakitjobs
WorldwideRemote1mo ago
- Employment
- Full-time
About the role
Support customers throughout their online order journey, handling inquiries related to deliveries, payments, returns, and account issues while ensuring a high level of service and data security. Key Responsibilities Manage customer interactions via phone, email, and chat Handle orders, refunds, shipping issues, and payment queries Liaise with internal teams, couriers, and partners Resolve complex cases and escalate when needed Maintain high customer satisfaction and meet KPIs Requirements Fluent…
Read the full description on the original posting.
Perks & benefits
- Medical Insurance
- Paid Time Off
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