German speaking Customer Experts for Dyson - Work In Greece - Paid Relocation

Mercier Consultancy MD is excited to offer an opportunity for German-speaking Customer Experts to join our team supporting Dyson in Greece. This role involves providing exceptional customer service to German-speaking clients while enjoying the benefits of paid relocation to Greece.

Key Responsibilities

• Deliver high-quality customer support to German-speaking Dyson customers via phone, email, and chat.
• Assist customers with product inquiries, troubleshooting, warranty claims, and after-sales support.
• Accurately document customer interactions and resolutions within the CRM system.
• Collaborate with internal teams to provide efficient and timely solutions to customer issues.
• Stay informed on Dyson products, policies, and updates to deliver accurate assistance.
• Provide feedback to improve customer service processes and customer satisfaction.

Requirements

• Fluency in German (spoken and written) is mandatory; proficiency in English is an advantage.
• Experience in customer service, preferably within consumer electronics or household appliances.
• Strong communication and problem-solving skills with a customer-focused approach.
• Ability to work efficiently in a fast-paced environment and manage multiple tasks.
• Proficiency with CRM systems and digital communication tools.
• Willingness to relocate to Greece; paid relocation support provided.
• Passion for delivering excellent customer experiences and product knowledge.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...