German Speaking Reservations Agent For Booking.com - Work In Greece

Are you a fluent German speaker looking for an exciting opportunity to jumpstart your career in the travel industry? Mercier Consultancy Group is thrilled to announce an opening for a German Speaking Reservations Agent to support Booking.com's operations in the beautiful country of Greece! Join a vibrant and dynamic team dedicated to providing outstanding customer service and helping travelers create unforgettable experiences.

What You'll Do

• Be the go-to expert for German-speaking customers, assisting them with their accommodation bookings via phone, email, and chat.
• Offer clear, accurate, and helpful information about properties, rates, and Booking.com's policies.
• Handle booking modifications, cancellations, and special requests with efficiency and a personal touch.
• Resolve customer inquiries and challenges with professionalism and a can-do attitude.
• Keep thorough records of customer interactions and reservations using Booking.com's reservation system.
• Collaborate with an enthusiastic team to continuously improve service quality and customer satisfaction.

Ready to embark on a rewarding career journey in Greece? We’re excited to hear from you!

Requirements

• Fluency in German (spoken and written) is essential; proficiency in English is a plus.
• Previous experience in reservations, customer service, or the hospitality industry is highly valued.
• Excellent communication skills with a passion for delivering outstanding customer experiences.
• Comfortable using online booking platforms and CRM tools.
• Ability to stay calm and solution-focused in high-pressure situations.
• Willingness to relocate to Greece to join an international team.
• Self-motivated, adaptable, and a collaborative team player.

Benefits

1. Competitive Monthly
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...