German Speaking Travel Support Advisor - Work In Sofia - Paid Relocation

Mercier Consultancy MD is currently hiring a German Speaking Travel Support Advisor to work in Sofia, Bulgaria. This role offers an excellent opportunity to join a dynamic team where you will provide outstanding travel support to German-speaking clients. Enjoy working in a collaborative environment with the benefit of paid relocation assistance.

Key Responsibilities

• Assist German-speaking customers with their travel inquiries via phone, email, and chat.
• Efficiently manage bookings, cancellations, and itinerary modifications.
• Deliver personalized travel advice and recommendations to enhance customer experience.
• Resolve customer concerns and complaints promptly and professionally.
• Maintain thorough and accurate records of customer interactions.
• Stay up-to-date with travel industry trends and company offerings to provide informed support.

Requirements

• Fluency in German (spoken and written) is essential; English proficiency is advantageous.
• Experience in travel support, customer service, or a similar role is preferred.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Ability to manage multiple tasks effectively in a fast-paced environment.
• Familiarity with travel booking systems and CRM software is a plus.
• Willingness to relocate to Sofia, Bulgaria with paid relocation assistance provided.
• Motivated, proactive, and committed to delivering exceptional travel support.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Monthly Performance Bonus
5. Health Insurance
6. And Much More ...