Girls on the Run Chicago: Impact Coordinator

Impact Coordinator Responsibilities

• Manage a portfolio of ~75 sites within the Girls on the Run territory. This role will oversee all sites that have a student population of 0%–49% low-income and throughout all GOTRC counties
• Support the team in serving 5,220 participants in 2026, 80% living in under-resourced communities in the spring and 75% in the fall. While also planning to increase the number of participants living in under-resourced communities by 5-10% each year for the next 5 years
• Provide quality support and customer service to assigned program sites and volunteers throughout their recruitment and launch cycle
• Monitor sites, coaches, teams, and participants registering and address barriers that prevent these stakeholders from participating in programming
• Develop meaningful and impactful stewardship opportunities for coaches including but not limited to: Thank-you cards for coaches, mid-season coach social, 5K information session
• Collaborate with the Impact staff to continuously improve program delivery
• Serve as the event staff at the Girls on the Run Chicago 5K

• Monitor community coach applications ensuring compliance with volunteer requirements
• Lead on placing community coaches to sites regularly; track progress toward goal 
• Develop and refine best practices for community coach recruitment, training and placement 

• Seasonally engage portfolio sites by conducting at least four in-person site visits
• Build a community coach program to strategically recruit coaches to be reflective of the communities we serve 
• Attend and assist at events including, but not limited to: Partner Expos, Girls on the Run Chicago 5K, New Coach Training, community events, and fundraising events in support of our recruitment and outreach goals
• Conduct outreach efforts to engage potential new sites in order to build programming in line with organizational goals and strategy

• Ensure the department database records are updated and maintained: participant records, new and returning site records, volunteer information and notes, day-to-day tracking and processing of sites and volunteers, coach training dates, CPR training dates, background checks, etc.
• Respond to incoming telephone inquiries Monday–Friday, 9 a.m.–5 p.m., act as the first responder for program-specific calls and Spanish line, route other calls accordingly
• Support our Operations Manager as a project manager of the GOTR Chicago spring large-scale 5k planning and execution

• Provide support to the Coach Training program for GOTRC: remain current and knowledgeable of policies and procedures established by GOTR HQ, specific to the training of our volunteers
• Act as a facilitator for in-person coach training
• Ensure all volunteers within your portfolio are registered for and complete coach training

Your Strengths

• Fluent in written and spoken English and Spanish
• Reliable transportation: Ability to travel within eight-county territory (Cook, DuPage, Grundy, Kane, Kankakee, Kendall, Lake, Will) 
• Expected to be in the community 3 days a week September-November and March-May.
• Ability to work a flexible schedule, including evenings and weekends, with a willingness to fill in as needed for organizational requirements
• Employment is contingent on successful completion of a background check and verification of employment eligibility

Work Environment, Salary, and Benefits

• Flexible work schedule within our core business hours of 10 AM to 3 PM
•  In-office two days per week; work from home three days per week 
• Some evenings and weekends are required

• 3% automatic 401(k) employer contribution
• 18 PTO days; 11 paid holidays + 3 floating days, and time over Christmas and New Year’s
• High-quality health insurance, including vision and dental (75% covered by employer)
• 12 weeks of partially paid medical leave
• $25,000 life insurance policy
• $500 reimbursement credit for personal or professional development