Global Food Manager

<p>JetBrains is a global software development company. Since 2000, we’ve built developer tools used by more than 15 million people worldwide, and 88 Fortune Global 100 companies are our customers.</p> <p>We’re looking for a Global Food Manager to lead and develop JetBrains’ global food and hospitality ecosystem as a strategic pillar of the employee experience. In this role, you will take end-to-end ownership of the global food function across all JetBrains locations, including strategy, design, launch, operations, and continuous optimization – with direct accountability for budget, vendor ecosystem, quality, and performance metrics.</p> <p>You will design and operate a scalable, data-driven, and culturally consistent global food program, integrating cafeterias, coffee points, and social spaces into a cohesive workplace hospitality experience that enhances employee well-being, productivity, and engagement.</p> <h3><strong>What you’ll do:</strong></h3> <h4><strong>Global strategy and operating model</strong></h4> <ul> <li>Define and implement a global food and hospitality strategy aligned with JetBrains’ culture and employee needs, with full ownership of the global operating model.</li> <li>Assess and develop existing local food service structures, approaches, and schemes, integrating them into a cohesive global model.</li> <li>Establish tiered service models based on office size and function (e.g. hub, regional, satellite).</li> <li>Build and maintain a global playbook for launching and scaling food services across locations.</li> <li>Balance global consistency with local market adaptation.</li> </ul> <h4><strong>Workplace hospitality experience</strong></h4> <ul> <li>Design food spaces as social and collaboration hubs, not just cafeterias.</li> <li>Integrate coffee and tea culture, grab-and-go solutions, and informal meeting spaces.</li> <li>Partner with global workplace and architecture teams on layout, flow, and capacity optimization.</li> <li>Own and support the end-to-end planning and development of food services in new offices, expansions, and renovations.</li> </ul> <h4><strong>Vendor ecosystem and partnerships</strong></h4> <ul> <li>Manage a global vendor ecosystem.</li> <li>Define global selection frameworks focused on culinary quality, cost efficiency, sustainability, and scalability.</li> <li>Lead major tenders in collaboration with the Procurement and Legal teams.</li> <li>Establish and manage long-term strategic partnerships with key vendors.</li> </ul> <h4><strong>Operations and performance management</strong></h4> <ul> <li>Oversee global food service performance across all locations.</li> <li>Define and implement standardized operating metrics, reporting, and performance tracking.</li> <li>Ensure compliance with food safety, hygiene, and local regulatory requirements.</li> <li>Support local teams while enforcing global standards and accountability.</li> </ul> <h4><strong>Culinary strategy and innovation</strong></h4> <ul> <li>Define global menu frameworks emphasizing balanced nutrition, cultural diversity, and quality.</li> <li>Introduce modern food concepts such as plant-forward options, flexible pricing models, and digital ordering systems.</li> <li>Drive continuous innovation together with local teams and suppliers.</li> </ul> <h4><strong>Health, well-being, and sustainability</strong></h4> <ul> <li>Position food as a key component of employee health and well-being.</li> <li>Define and track measurable targets for healthy eating, food waste reduction, and sustainable sourcing.</li> <li>Partner with ESG teams to align with company-wide sustainability commitments.</li> </ul> <h4><strong>Financial ownership</strong></h4> <ul> <li>Manage the global food budget and take full responsibility for P&amp;L.</li> <li>Define and control cost per employee, subsidy levels, and vendor pricing structures.</li> <li>Continuously optimize the balance between quality, cost, and employee satisfaction.</li> </ul> <h4><strong>Data and analytics</strong></h4> <ul> <li>Build and own a data-driven approach to food services.</li> <li>Track consumption patterns, satisfaction, and waste metrics.</li> <li>Use insights to optimize menus, pricing, and vendor performance.</li> </ul> <h4><strong>Cross-team collaboration and stakeholder engagement</strong></h4> <ul> <li>Partner with the Global Workplace, HR, Finance, ESG, Facilities, and Office Management teams.</li> <li>Integrate food services into broader employee experience and benefits programs.</li> <li>Build strong relationships with internal stakeholders and external partners.</li> </ul> <h4><strong>Employer brand and culture</strong></h4> <ul> <li>Position food as an integral part of the JetBrains employee experience.</li> <li>Support office tours, hiring events, and internal initiatives through high-quality food programs.</li> </ul> <h3><strong>We’d be glad to have you on our team if you:</strong></h3> <ul> <li>Have extensive experience leading multi-location food services, hospitality, and workplace experience programs within corporate environments.</li> <li>Have experience managing international operations at scale.</li> <li>Demonstrate a strong ownership mindset with proven P&amp;L responsibility.</li> <li>Have a deep understanding of food operations, workplace experience, and vendor ecosystems.</li> <li>Are comfortable operating both strategically (global design) and operationally (execution).</li> <li>Have strong knowledge of food safety regulations, quality standards, and compliance requirements.</li> <li>Possess excellent stakeholder management and communication skills.</li> <li>Care deeply about culinary quality, sustainability, and innovation.</li> <li>Are fluent in English.</li> <li>Are willing to travel internationally when required.</li> </ul> <h4><strong>Why join JetBrains?&nbsp;</strong></h4> <ul> <li>Strong base salary. We offer competitive pay that reflects your skills and experience.</li> <li>Flexible work location. Enjoy the freedom to work from home or from the office.</li> <li>Remote work. Spend up to 30 days per year working remotely from abroad.</li> <li>Extra time off. More days to relax, recharge, and do the things you love.</li> <li>Medical insurance allowance. Enjoy peace of mind for you and your family</li> <li>Learning and development opportunities. Access to conferences, courses, and language classes.</li> <li>Language classes. Pick up the local language or sharpen your English skills.</li> <li>Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.</li> <li>Mental health support. To help you feel your best, we provide easy access to professional mental health services.</li> <li>Sports benefit. Enjoy an on-site gym or sports club stipend.</li> <li>Internal events. Join company-wide celebrations and team gatherings.</li> </ul> <p>*Some benefits may vary depending on location.</p> <p><span style="color: rgb(255, 255, 255);">#LI-HYBRID</span><br><span style="color: rgb(255, 255, 255);">#LI-MH2</span></p><div class="content-conclusion"><p><strong>We are an equal opportunity employer</strong><br><br>We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.</p> <p><em data-stringify-type="italic">We process the data provided in your job application in accordance with the <a href="https://www.jetbrains.com/legal/docs/privacy/privacy-recruitment/">Recruitment Privacy Policy.</a></em></p></div>