Global Service Delivery Coordinator

Why This Role Is Different

• International payroll and compliance coordination 
• Client relationship management 
• Service delivery across multiple jurisdictions 
• Process improvement initiatives 
• Working with global partner networks 
• Managing timelines, priorities and stakeholder communication 

• Acting as a first point of contact for client and partner queries 
• Coordinating the delivery of payroll, HR, compliance and accountancy services 
• Monitoring deadlines and ensuring service delivery timelines are met 
• Building strong working relationships with clients and international partners 
• Following established processes with high levels of accuracy and attention to detail 
• Escalating complex issues appropriately and professionally 
• Supporting continuous improvement and identifying opportunities to streamline processes 
• Maintaining accurate records and ensuring compliance requirements are met 

What We’re Looking For

• Loves organisation and keeping things on track 
• Takes pride in delivering excellent service and support 
• Enjoys building positive working relationships 
• Is calm, professional and approachable 
• Communicates confidently and clearly 
• Works well collaboratively as part of a team 
• Is adaptable and willing to learn 
• Has strong attention to detail and follow-through 
• Enjoys problem solving and supporting others 

Why Join Cintra?

• Hybrid and flexible working arrangements supporting your work-life balance 
• Employer matched pension contribution to 5% 
• Wellbeing support through our company-funded health plan, health checks and employee assistance program
• Onsite parking 
• And more!