Global Talent Acquisition Project Manager

Key Responsibilities

• Design, document, and continuously improve end-to-end hiring processes across all regions.
• Establish global standards, SLAs, and best practices while allowing for local compliance and flexibility.
• Monitor hiring performance and candidate experience; proactively identify and resolve bottlenecks.
• Ensure consistency and quality of hiring workflows from requisition approval to offer acceptance.

• Own and develop Pinpoint ATS capability globally.
• Configure workflows, permissions, approval flows, templates, and automation.
• Drive adoption and correct usage by recruiters and hiring managers.
• Manage integrations with HRIS, assessment tools, background checks, and job boards.
• Partner with vendors on enhancements and issue resolution.

• Build and maintain TA dashboards and regular reporting for the TA Director, TA leadership and business leaders / board reports.
• Track and analyse all recruitment metrics in particular:

1. Time to Fill/Hire
2. Funnel conversion rates
3. Source effectiveness
4. Offer acceptance rate
5. Candidate NPS / Manager CSAT
6. Probation failure turnover rate
7. Recruiter/Sourcer Productivity

• Ensure GDPR and local regulatory compliance in recruitment processes and systems.
• Maintain data accuracy, audit readiness, and clear ownership of recruitment data.
• Define and enforce data standards and documentation.

• Act as a strategic partner to recruiters, hiring managers, People Ops, Finance, Legal, and IT.
• Manage recruitment vendors, agencies, and job boards; track performance and ROI.
• Support hiring planning, ramp-ups, freezes, and organisational changes.

• Train recruiters and hiring managers on processes, tools, and best practices.
• Develop and maintain playbooks, SOPs, and knowledge bases.
• Lead recruitment-related projects and change initiatives (new markets, growth phases, transformations).
• Coordinate TA performance improvement projects within PnC and other functions.

• Reduced Time to Hire
• Increased Offer Acceptance Rate
• Improved Candidate NPS
• High Pinpoint adoption and data accuracy
• Reduced Cost per Hire
• SLA adherence across regions
• On-time reporting and project delivery

• Manages TA Operations Analyst that manages day to day operational tasks and the internal referral program.
• Provide direction, evaluation and development and builds a broader team in accordance with related business needs.

Skills, Knowledge & Expertise

• 5+ years in Recruitment Operations, Talent Operations, or People Operations.
• Experience in a global or multi-regional, high-growth environment.
• Hands-on ownership of an ATS (Pinpoint preferred) and other recruiting systems.
• Fluent English communication skills, both written and verbal

• Recruitment process design and optimisation
• ATS administration and automation
• Strong analytical skills; comfortable with dashboards and metrics
• Project and change management
• Excellent stakeholder communication

• Highly structured, operational, and scalable thinker
• Detail-oriented, proactive, and process-driven, passionate about improving efficiency and quality in recruitment operations
• Data-driven with a strong bias for innovation
• Trusted partner to Talent Acquisition leadership

Why join us

• Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.
• Annual salary from 58 000 EUR gross