Gloucester Go Outdoors

<p><span id="page3R_mcid14" class="markedContent"><span style="left: 118.24px; top: 410.283px; font-size: 23.4px; font-family: sans-serif; ">About GO Outdoors:</span></span><span id="page3R_mcid15" class="markedContent"></span><span id="page3R_mcid16" class="markedContent"><br><span style="left: 118.24px; top: 458.083px; font-size: 18.4px; font-family: sans-serif;">G</span><span style="left: 129.84px; top: 458.083px; font-size: 18.4px; font-family: sans-serif;">O</span><span style="left: 142.021px; top: 458.083px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 146.24px; top: 458.083px; font-size: 18.4px; font-family: sans-serif; ">Outdoors (‘GO’) focuses on innovation and authenticity whilst never losing sight of the consumer</span><br><span style="left: 118.24px; top: 480.283px; font-size: 18.4px; font-family: sans-serif; ">expectation for value.</span><span style="left: 281.172px; top: 480.283px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 285.283px; top: 480.283px; font-size: 18.4px; font-family: sans-serif;">O</span><span style="left: 297.483px; top: 480.283px; font-size: 18.4px; font-family: sans-serif; ">ur Members Card</span><span style="left: 428.16px; top: 480.283px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 432.283px; top: 480.283px; font-size: 18.4px; font-family: sans-serif; ">scheme allows us to</span><span style="left: 581.747px; top: 480.283px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 586.117px; top: 480.283px; font-size: 18.4px; font-family: sans-serif; ">help people step into the outdoors</span><br><span style="left: 118.24px; top: 502.683px; font-size: 18.4px; font-family: sans-serif; ">whether it's to go walking, camping, cycling or fishing.</span><span style="left: 519.802px; top: 502.683px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 523.917px; top: 502.683px; font-size: 18.4px; font-family: sans-serif; ">These l</span><span style="left: 576.517px; top: 502.683px; font-size: 18.4px; font-family: sans-serif; ">arger</span><span style="left: 615.709px; top: 502.683px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 619.917px; top: 502.683px; font-size: 18.4px; font-family: sans-serif; ">format stores</span><span style="left: 720.804px; top: 502.683px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 724.967px; top: 502.683px; font-size: 18.4px; font-family: sans-serif; ">display</span><span style="left: 776.947px; top: 502.683px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 781.167px; top: 502.683px; font-size: 18.4px; font-family: sans-serif; ">unique</span><br><span style="left: 118.24px; top: 525.083px; font-size: 18.4px; font-family: sans-serif; ">product areas</span><span style="left: 221.574px; top: 525.083px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 225.833px; top: 525.083px; font-size: 18.4px; font-family: sans-serif; ">and displays, housing</span><span style="left: 384.276px; top: 525.083px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 388.483px; top: 525.083px; font-size: 18.4px; font-family: sans-serif; ">strong exclusive brands such as Hi</span><span style="left: 641.317px; top: 525.083px; font-size: 18.4px; font-family: sans-serif;">-</span><span style="left: 646.917px; top: 525.083px; font-size: 18.4px; font-family: sans-serif; ">Gear, North Ridge and</span><span style="left: 812.94px; top: 525.083px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 817.167px; top: 525.083px; font-size: 18.4px; font-family: sans-serif; ">OEX</span><span style="left: 847.767px; top: 525.083px; font-size: 18.4px; font-family: sans-serif;">.</span><br><span style="left: 118.24px; top: 547.483px; font-size: 18.4px; font-family: sans-serif; ">Several</span><span style="left: 172.851px; top: 547.483px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 176.833px; top: 547.483px; font-size: 18.4px; font-family: sans-serif; ">GO stores also now benefit from specialist sections for fishing and equestrian leveraging off</span><br><span style="left: 118.24px; top: 569.883px; font-size: 18.4px; font-family: sans-serif; ">the specialist knowledge and reputation at Fishing Republic and Naylor</span><span style="left: 646.317px; top: 569.883px; font-size: 18.4px; font-family: sans-serif; ">s’</span><span style="left: 658.117px; top: 569.883px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 662.167px; top: 569.883px; font-size: 18.4px; font-family: sans-serif; ">respectively.</span></span><span id="page3R_mcid17" class="markedContent"></span><span id="page3R_mcid18" class="markedContent"><br><span style="left: 118.24px; top: 613.733px; font-size: 23.4px; font-family: sans-serif; ">Role</span><span style="left: 161.577px; top: 613.733px; font-size: 23.4px; font-family: sans-serif;"> </span><span style="left: 166.64px; top: 613.733px; font-size: 23.4px; font-family: sans-serif; ">Overview:</span></span><span id="page3R_mcid19" class="markedContent"></span><span id="page3R_mcid20" class="markedContent"><br><span style="left: 118.24px; top: 661.483px; font-size: 18.4px; font-family: sans-serif;">M</span><span style="left: 134.04px; top: 661.483px; font-size: 18.4px; font-family: sans-serif; ">ake GO an unbeatable place to shop through</span><span style="left: 467.209px; top: 661.483px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 471.517px; top: 661.483px; font-size: 18.4px; font-family: sans-serif; ">delivering exceptional</span><span style="left: 635.314px; top: 661.483px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 639.517px; top: 661.483px; font-size: 18.4px; font-family: sans-serif; ">service which has customer</span><span style="left: 844.567px; top: 661.483px; font-size: 18.4px; font-family: sans-serif;">s</span><span style="left: 851.761px; top: 661.483px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 855.8px; top: 661.483px; font-size: 18.4px; font-family: sans-serif; ">at</span><br><span style="left: 118.24px; top: 683.883px; font-size: 18.4px; font-family: sans-serif; ">the heart</span><span style="left: 187.633px; top: 683.883px; font-size: 18.4px; font-family: sans-serif; ">. Deliver</span><span style="left: 248.997px; top: 683.883px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 253.033px; top: 683.883px; font-size: 18.4px; font-family: sans-serif; ">exceptional store standards</span><span style="left: 459.408px; top: 683.883px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 463.483px; top: 683.883px; font-size: 18.4px; font-family: sans-serif; ">by following processes, policies and principles helping us</span><br><span style="left: 118.24px; top: 706.283px; font-size: 18.4px; font-family: sans-serif; ">become the nation’s favorite outdoor retailer.</span></span><span id="page3R_mcid21" class="markedContent"></span><span id="page3R_mcid22" class="markedContent"></span><span id="page3R_mcid23" class="markedContent"><br><span style="left: 118.24px; top: 770.367px; font-size: 23.4px; font-family: sans-serif; ">Key</span><span style="left: 153.902px; top: 770.367px; font-size: 23.4px; font-family: sans-serif;"> </span><span style="left: 158.44px; top: 770.367px; font-size: 23.4px; font-family: sans-serif; ">Duties/Responsibilities:</span></span><span id="page3R_mcid24" class="markedContent"></span><span id="page3R_mcid25" class="markedContent"><br><span style="left: 148.24px; top: 819.117px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 819.117px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 819.117px; font-size: 18.4px; font-family: sans-serif; ">Engage</span><span style="left: 231.998px; top: 819.117px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 236.233px; top: 819.117px; font-size: 18.4px; font-family: sans-serif; ">customers following our service model</span><span style="left: 524.517px; top: 819.117px; font-size: 18.4px; font-family: sans-serif;">.</span></span><span id="page3R_mcid26" class="markedContent"></span><span id="page3R_mcid27" class="markedContent"><br><span style="left: 148.24px; top: 864.917px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 864.917px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 864.917px; font-size: 18.4px; font-family: sans-serif; ">Support a culture of exceptional customer service and win customers for life by exceeding</span><br><span style="left: 178.233px; top: 887.317px; font-size: 18.4px; font-family: sans-serif; ">their expectations.</span></span><span id="page3R_mcid28" class="markedContent"></span><span id="page3R_mcid29" class="markedContent"><br><span style="left: 148.24px; top: 932.917px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 932.917px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 932.917px; font-size: 18.4px; font-family: sans-serif; ">Play your part in creating a</span><span style="left: 378.149px; top: 932.917px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 382.083px; top: 932.917px; font-size: 18.4px; font-family: sans-serif; ">safe and compliant operating environment for all colleagues and</span><br><span style="left: 178.233px; top: 955.317px; font-size: 18.4px; font-family: sans-serif; ">customers.</span></span><span id="page3R_mcid30" class="markedContent"></span><span id="page3R_mcid31" class="markedContent"><br><span style="left: 148.24px; top: 1001.12px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 1001.12px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 1001.12px; font-size: 18.4px; font-family: sans-serif; ">Keep up to date with product knowledge training to pass on up to date information to</span><br><span style="left: 178.233px; top: 1023.52px; font-size: 18.4px; font-family: sans-serif; ">customers to support their buying decisions.</span></span><span id="page3R_mcid32" class="markedContent"></span><span id="page3R_mcid33" class="markedContent"><br><span style="left: 148.24px; top: 1070.57px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 1070.57px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 1070.57px; font-size: 18.4px; font-family: sans-serif; ">Follow processes and policies in line with expectations.</span></span><span id="page3R_mcid34" class="markedContent"></span><span id="page3R_mcid35" class="markedContent"></span><span id="page3R_mcid36" class="markedContent"><br><span style="left: 118.24px; top: 1141.62px; font-size: 23.4px; font-family: sans-serif; ">Skills/Experience/Knowledge</span><span style="left: 401.333px; top: 1141.62px; font-size: 23.4px; font-family: sans-serif;"> </span><span style="left: 406.083px; top: 1141.62px; font-size: 23.4px; font-family: sans-serif; ">preferred</span><span style="left: 498.717px; top: 1141.62px; font-size: 23.4px; font-family: sans-serif;">:</span></span><span id="page3R_mcid37" class="markedContent"></span><span id="page3R_mcid38" class="markedContent"><br><span style="left: 148.24px; top: 1192.57px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 1192.57px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 1192.57px; font-size: 18.4px; font-family: sans-serif; ">Great</span><span style="left: 220.406px; top: 1192.57px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 224.633px; top: 1192.57px; font-size: 18.4px; font-family: sans-serif; ">role model who</span><span style="left: 341.933px; top: 1192.57px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 346.083px; top: 1192.57px; font-size: 18.4px; font-family: sans-serif; ">supports colleagues by</span><span style="left: 515.989px; top: 1192.57px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 520.117px; top: 1192.57px; font-size: 18.4px; font-family: sans-serif; ">mentoring and</span><span style="left: 630.369px; top: 1192.57px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 634.517px; top: 1192.57px; font-size: 18.4px; font-family: sans-serif; ">sharing knowledge to build</span><br><span style="left: 178.233px; top: 1214.97px; font-size: 18.4px; font-family: sans-serif; ">stronger team.</span></span><span id="page3R_mcid39" class="markedContent"></span><span id="page3R_mcid40" class="markedContent"><br><span style="left: 148.24px; top: 1262.76px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 1262.76px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 1262.76px; font-size: 18.4px; font-family: sans-serif; ">Clear,</span><span style="left: 221.271px; top: 1262.76px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 225.433px; top: 1262.76px; font-size: 18.4px; font-family: sans-serif; ">confident,</span><span style="left: 301.407px; top: 1262.76px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 305.483px; top: 1262.76px; font-size: 18.4px; font-family: sans-serif; ">and motivational communicator with excellent verbal, listening and written</span><br><span style="left: 178.233px; top: 1285.16px; font-size: 18.4px; font-family: sans-serif; ">communication skills.</span></span></p> <p><span id="page3R_mcid41" class="markedContent"></span><span id="page3R_mcid42" class="markedContent"></span><span id="page26R_mcid0" class="markedContent"></span><span id="page26R_mcid1" class="markedContent"><span style="left: 148.24px; top: 87px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 87px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 87px; font-size: 18.4px; font-family: sans-serif; ">Experience</span><span style="left: 260.205px; top: 87px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 264.233px; top: 87px; font-size: 18.4px; font-family: sans-serif; ">of effecively prioritising workload to achieve</span><span style="left: 600.659px; top: 87px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 604.917px; top: 87px; font-size: 18.4px; font-family: sans-serif; ">team</span><span style="left: 643.593px; top: 87px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 647.917px; top: 87px; font-size: 18.4px; font-family: sans-serif; ">goals and objectives.</span></span><span id="page26R_mcid2" class="markedContent"></span><span id="page26R_mcid3" class="markedContent"><br><span style="left: 148.24px; top: 135.033px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 135.033px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 135.033px; font-size: 18.4px; font-family: sans-serif; ">A passion for customer service and a proven record of delivering excellence in this area.</span></span><span id="page26R_mcid4" class="markedContent"></span><span id="page26R_mcid5" class="markedContent"><br><span style="left: 148.24px; top: 182.833px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 182.833px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 182.833px; font-size: 18.4px; font-family: sans-serif; ">Knowledge of local market trends, competitor activity and the ability to identify local</span><br><span style="left: 178.233px; top: 205.233px; font-size: 18.4px; font-family: sans-serif; ">community growth opportunities</span><span style="left: 425.934px; top: 205.233px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 430.283px; top: 205.233px; font-size: 18.4px; font-family: sans-serif; ">to their Store Ma</span><span style="left: 558.317px; top: 205.233px; font-size: 18.4px; font-family: sans-serif; ">nager.</span></span><span id="page26R_mcid6" class="markedContent"></span><span id="page26R_mcid7" class="markedContent"></span><span id="page26R_mcid8" class="markedContent"><br><span style="left: 118.24px; top: 272.283px; font-size: 23.4px; font-family: sans-serif; ">Behaviours:</span></span><span id="page26R_mcid9" class="markedContent"></span><span id="page26R_mcid10" class="markedContent"><br><span style="left: 148.24px; top: 323.233px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 323.233px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 323.233px; font-size: 18.4px; font-family: sans-serif; ">A positive role model that champions GO’s vision, purpose &amp; values.</span></span><span id="page26R_mcid11" class="markedContent"><br><span style="left: 148.24px; top: 370.033px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 370.033px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 370.033px; font-size: 18.4px; font-family: sans-serif; ">Brings passion and energy to their work and uses this to create an unbeatable team.</span></span><span id="page26R_mcid12" class="markedContent"><br><span style="left: 148.24px; top: 416.833px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 416.833px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 416.833px; font-size: 18.4px; font-family: sans-serif; ">Ha</span><span style="left: 198.433px; top: 416.833px; font-size: 18.4px; font-family: sans-serif;">s</span><span style="left: 205.628px; top: 416.833px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 209.833px; top: 416.833px; font-size: 18.4px; font-family: sans-serif; ">a learning mindset, open to ideas and embracing change.</span></span><span id="page26R_mcid13" class="markedContent"><br><span style="left: 148.24px; top: 463.683px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 463.683px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 463.683px; font-size: 18.4px; font-family: sans-serif; ">Demonstrates a high level of self</span><span style="left: 421.683px; top: 463.683px; font-size: 18.4px; font-family: sans-serif;">-</span><span style="left: 427.283px; top: 463.683px; font-size: 18.4px; font-family: sans-serif; ">awareness and empathy.</span></span><span id="page26R_mcid14" class="markedContent"><br><span style="left: 148.24px; top: 510.483px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 510.483px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 510.483px; font-size: 18.4px; font-family: sans-serif; ">Works collaboratively</span><span style="left: 339.73px; top: 510.483px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 343.883px; top: 510.483px; font-size: 18.4px; font-family: sans-serif; ">with their team.</span></span><span id="page26R_mcid15" class="markedContent"></span><span id="page26R_mcid16" class="markedContent"><br><span style="left: 148.24px; top: 558.283px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 558.283px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 558.283px; font-size: 18.4px; font-family: sans-serif; ">Show resilience and has the tenacity to bounce back.</span></span><span id="page26R_mcid17" class="markedContent"></span><span id="page26R_mcid18" class="markedContent"><br><span style="left: 148.24px; top: 605.283px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 605.283px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 605.283px; font-size: 18.4px; font-family: sans-serif; ">Takes responsibility for their impact on the c</span><span style="left: 509.717px; top: 605.283px; font-size: 18.4px; font-family: sans-serif; ">ustomer.</span></span><span id="page26R_mcid19" class="markedContent"></span><span id="page26R_mcid20" class="markedContent"><br><span style="left: 148.24px; top: 653.483px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 653.483px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 653.483px; font-size: 18.4px; font-family: sans-serif; ">Maintains a high level of personal integrity.</span></span><span id="page26R_mcid21" class="markedContent"></span><span id="page26R_mcid22" class="markedContent"><br><span style="left: 148.24px; top: 701.683px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 701.683px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 701.683px; font-size: 18.4px; font-family: sans-serif; ">Timely and punctual with all deadlines.</span></span><span id="page26R_mcid23" class="markedContent"></span><span id="page26R_mcid24" class="markedContent"><br><span style="left: 148.24px; top: 749.917px; font-size: 18.4px; font-family: sans-serif;">•</span><span style="left: 156.704px; top: 749.917px; font-size: 18.4px; font-family: sans-serif;"> </span><span style="left: 178.233px; top: 749.917px; font-size: 18.4px; font-family: sans-serif; ">Deals with multiple issues whilst working under pressure</span></span></p>