Go-to-Market Ops & Enablement Intern

<p><strong>Context of the Role</strong></p> <p>Thunes is hiring a Go-to-Market (GTM) Operations &amp; Enablement Intern to support the GTM Ops &amp; Enablement team within the GTM function. This is a primarily enablement-focused role - the biggest lift will be creating and managing assets across multiple systems, owning the Learning Management System (LMS), and serving as the day-to-day point of contact for training and onboarding rhythms.</p> <p>You will report to the VP GTM Operations &amp; Enablement, working in a fast-paced, international environment alongside Sales, Marketing, Finance, and HR. We are looking for someone who is ambitious, detail-oriented, AI-savvy, and confident working independently while managing multiple workstreams at once.</p> <p><strong>Key responsibilities:</strong><strong><br><br></strong></p> <p><strong>Sales Enablement:</strong></p> <ul> <li>Content creation: Build and maintain a range of enablement assets - battlecards, playbooks, onboarding materials, training decks - across multiple systems and formats.</li> <li>Learning Management System (LMS): Act as the primary owner and point of contact for Sana AI Learn (Workday); manage content uploads, tagging, descriptions, and learning path maintenance to keep all materials accurate and up to date.</li> <li>AI enablement videos: Use Colossyan Creator to produce and standardise training videos, ensuring all stakeholder-created content aligns with established formats and brand guidelines.</li> <li>Onboarding rhythm: Serve as a key point of contact for commercial onboarding; coordinate schedules, manage the Commercial Onboarding Hub, and ensure a consistent, high-quality experience for new joiners.</li> <li>Slack-based enablement: Facilitate timely enablement updates through dedicated Slack channels and keep communication organised and actionable for commercial teams.</li> <li>Agenda &amp; programme management: Manage and coordinate agendas for enablement sessions, training programmes, and team meetings across the commercial organisation.</li> </ul> <p><strong>&nbsp;</strong></p> <p><strong>Commercial strategy &amp; GTM support:</strong></p> <ul> <li>Market &amp; competitor intelligence: Conduct ongoing research into competitor product offerings, pricing strategies, business models, and GTM initiatives to surface insights that shape our sales strategy.</li> <li>Competitor database management: Help maintain and enrich the internal competitor database to ensure it remains a reliable resource for commercial teams.</li> <li>Ideal Customer Profiles (ICPs) &amp; account-based selling: Support the refinement of Thunes ICPs and assist in identifying target accounts and key buyers for the commercial team to prioritise.</li> </ul> <p><strong>&nbsp;</strong></p> <p><strong>Professional Qualifications/Experience:</strong><strong><br><br></strong></p> <ul> <li>Currently enrolled in an undergraduate or postgraduate programme (MBA a plus)</li> <li>Previous professional experience in a fast-paced environment</li> <li>Attention to detail and a commitment to excellence</li> <li>Excellent verbal and written communication skills — able to create clear, polished materials independently</li> <li>Comfortable with productivity and content tools; experience building PowerPoint decks and Excel workbooks</li> <li>AI-savvy: Familiar with and enthusiastic about using AI tools to work more efficiently</li> </ul> <p><strong>Relevant industry experience in payments or technology and exposure to a B2B sales environment will be advantageous</strong></p> <p><strong>Tools &amp; Technology</strong></p> <p>You will work hands-on with the following stack:</p> <ul> <li>Colossyan Creator - AI video creation for enablement content</li> <li>Sana AI Learn - Learning Management System (LMS)</li> <li>Slack - Enablement communications and channel management</li> <li>LinkedIn Learning - Supplementary learning path management</li> <li>Microsoft PowerPoint &amp; Excel - Content and reporting</li> </ul> <p>&nbsp;</p> <p><strong>About Thunes</strong></p> <p>Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system.</p> <p>We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial services.</p> <p>We are proud to power payments for the world’s fastest-growing businesses and work with some of the amazing global brands - from Gig Economy giants such as Uber and Deliveroo and Southeast Asia's super-app Grab, to global Fintech leaders such as PayPal and Remitly.&nbsp;</p> <p>Our Products help to drastically simplify the Payment integration experience for our customers: with a single, simple connection, businesses and consumers can send payments to – and get paid in – every corner of the world. Instantly.&nbsp;</p> <p>Thunes is headquartered in Singapore with regional offices in San Francisco, London, Paris, Barcelona, Shanghai, Manila, Dubai, and Nairobi.</p>