Grants Support Officer

Responsibilities

• Maintain and update our internal grant tracking system, ensuring information is accurate and up to date, and supporting the team to move grants forward
• Review incoming proposals from potential grantee partners, distill key information, and brief relevant team members
• Communicate with grantee partners from diverse global contexts, supporting them throughout the process following proposal submission
• Track and organize incoming reports, proposals, funding commitments and budgets in partnership with finance team
• Conduct background research on prospective grantee partners to inform decision-making
• Support the coordination of the grants lifecycle, helping ensure timelines are met and processes move forward smoothly
• Proactively identify gaps or inefficiencies in tracking systems and suggest practical improvements
• Support fundraiser commitments tracking and ensure regular, timely financial reporting
• Improve and maintain workflows for organization and storage of documents, such as contracts, reports, decisions, and legal authorizations

Experience and Skills

• Proven experience in administration, project coordination, or grant support, ideally within a foundation, nonprofit, grassroot movement, or philanthropic organization
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines
• Excellent written and verbal communication skills, with sensitivity to working with diverse audiences and cultures
• Strong relational intelligence 
• Collaborative mindset, with a proactive and solution-oriented approach to work

• AI forward - able to rapidly learn and thoughtfully apply AI tools to streamline workflows and accelerate execution. 
• Experience in or knowledge of Avaaz’s priority areas, such as climate justice, Palestine, MENA, Indigenous rights, Sudan, Gender Equality, etc
• Experience in grantmaking and philanthropy, and granting compliance requirements  
• Basic understanding of budgeting and financial reporting in a grants context
• Fluency in additional languages relevant to Avaaz’s granting work (Spanish, Portuguese, Arabic).

• You’re someone who finds satisfaction in bringing order to complexity, keeping systems clear, accurate, and reliable. You take pride in making things work.
• You’re highly organized and detail-oriented.
• You understand what matters most and can prioritize accordingly.
• You’re comfortable working with incomplete information. You don’t rush to fill gaps with assumptions, but instead ask thoughtful questions and flag uncertainties.
• You take initiative and follow through. You don’t wait to be told to chase a missing report or update a tracker — you notice what’s needed and act on it.
• You communicate clearly and respectfully, especially when working with partners from different cultural and organizational contexts.
• You’re practical and solutions-oriented. When something isn’t working, you look for simple ways to improve it.
• You’re comfortable in a support role, but you take real ownership of your work and the quality of the systems you manage.
• You’re curious and open to learning about new issues, regions, and the partners we work with.
• You have a passion for global justice, citizen empowerment, and social change.

Compensation and Benefits

• South & Central Americas: $63,000 - 69,000 USD equivalent
• Greater US & Canada: $71,000 - 74,000 USD equivalent

• 5 weeks paid vacation per year
• 10 paid holidays per year
• Up to 3,000 USD training and development per year
• Up to 1,500 USD for language development per year
• Workspace support, including reimbursement for home office or co-working expenses