Group Health CSR Supervisor
Dane Street, LLC
About the role
The CSR Supervisor is responsible for managing the various aspects of the medical file review process, specifically the intake, turn-around time and the supervision of the Customer Service Representative team. Oversight of Case Handling Oversight of File Review to ensure that cases are properly notated and are processed timely. Provide guidance on cases where there are questions on assignment and process handling. Conduct monthly audits on staff to ensure that goals are met and…
Read the full description on the original posting.
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