Guest Engagement Officer
Chinachem Group
About the role
Job Overview Perform guest check-in and check-out duties as according to Standard Operation Procedure of hotel and handle guest enquiries in an attentive and courteous manner. Responsibilities Greet and welcome the guests with standard courteous phases. Handle registration with arrival guest and reconfirm the booking details. Introduce hotel facilities and in-house promotion packages to maximize hotel revenue with upselling techniques. Assist in room assignment as according to guest special requ…
Read the full description on the original posting.
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