Head of Accounts Receivable

Key Responsibilities

• Own the full AR lifecycle including billing, collections, cash application, credit control, and dispute resolution.
• Proven experience of AR Customer Billing in Insurance industry and desirable in Legal industry
• Deliver services across multiple legal entities and currencies.
• Partner closely with global stakeholders (US, UK, and other geographies) to improve cash performance and reduce DSO.
• Drive process improvements, automation, and standardization initiatives.
• Monitor and report AR KPIs (DSO, aging, collection effectiveness, dispute metrics).
• Ensure adherence to compliance, internal controls, and audit requirements.
• Act as the front-facing leader for AR, managing stakeholder relationships effectively.
• Lead, coach, and develop a high-performing AR team.
• Identify risks in credit and collections processes and implement mitigation strategies

Skills, Knowledge and Expertise

• Fully qualified accountant (CA, ICWA, CIMA, ACCA, CPA, or equivalent). 
• 10–15+ years of experience in Accounts Receivable, ideally within shared services or global delivery models, managing a large team 
• Experience working within the Insurance and Legal industries.
• Experience managing processes across multiple legal entities and currencies.
• Proven experience working with international stakeholders (UK, US and other regions). 
• Track record of delivering process improvements, automation, and standardization initiatives.
• Desirable: Knowledge of insurance industry terminology, billing and collections processes in UK and US markets.
• Knowledge of financial accounting, process, and systems. 
• Good working knowledge and experience of ERP’s
• Ability to set clear priorities and objectives. 
• Strong commercial acumen and cash-flow focus. 
• Stakeholder management and influencing ability.
• Continuous improvement mindset.
• Leadership and team development. 
• Confidence to challenge and drive change.