Head of Billing

Overview of role

• Leading the Billing function and setting strategic goals and operational priorities 
• Drive process improvements and automation initiatives to streamline billing operations
• Develop and implement Billing SOP, international billing policies, procedures and best practices 
• Monitoring performance metrics, driving improvements, and delivering on KPIs to the CFO, regional directors and board 
• Liaise directly with clients, senior management, technical teams and clients to resolve billing queries and ensure alignment with client billing guidelines as well as initial client onboarding
• Ensure compliance with global VAT Laws, International invoicing requirements by country, account rules and international financial controls and billing practices 
• Monitor, strategize and reduce Work in Progress across the business 
• Collaborate with finance, compliance and legal operations teams to support audits and internal reporting requirements 
• Responsible for leading the monthly billing process across the group 
• Responsible for overall billing communication, keeping the UK, Europe and key stakeholders up to date with all necessary information 
• Direct management of 5 Team Leads and indirect management of 15 FTEs 
• Overseeing international E-Billing for the company 
• In charge of ERP updates 
• Travel may be required to all UK & European offices

• 5 years’ plus experience in a similar role in an international company leading a transformational billing function
• Knowledge of regulatory compliance including international legal billing standards, VAT and Accounts rules 
• Experience in billing function transformation or contributing to ERP implementations, enhancements and upgrades 
• D365 experience preferred

RLB Employee Benefits

Our Diversity, Equity & Inclusion Commitment