Head of Content

What You'll Do

• Shape the vision and mission of Content at Quietly — and effectively communicate to stakeholders, inspiring, elevating, and innovating along the way
• Oversee the delivery and quality of all content and creative work at Quietly
• Work with Strategy & Planning teams to continuously improve processes, methods, and overall workflows 
• Lead and direct Quietly’s own brand strategy

• Define, report, and achieving department-related KPIs
• Identify opportunities for building out new capabilities (ie new creative formats and developing the processes for delivering them) 
• Ensure the profitable delivery of all content types and services

• Work in conjunction with other department heads to ensure content and creative needs are met and workflows are streamlined and complementary 
• Introduce new tools, frameworks, and methodologies for creative work
• Work cross-functionally to continuously identify new opportunities for incorporating AI technology and software throughout various workflows 

• Lead and manage the Content team and direct reports
• Develop and build in-house and large external talent networks, provide recommendations for team structure, hiring, resourcing, and casting
• Continuously improve workflows and processes between in-house teams and outsourced talent

• Work on new and existing opportunities with Business Development and Client Services teams

What You'll Bring

• Minimum 3–5+ years in a creative leadership role (ie CD, or similar) at a top-tier, global agency 
• Both B2C and B2B experience is ideal
• Strong understanding of integrated / multi-channel marketing, brand, advertising, digital, and paid media
• Knowledge of design thinking, as well as editorial and publishing, is ideal
• Strong ability to provide creative direction at all altitudes, across all formats and channels
• Strong ability to propose and defend creative concepts and directional choices
• Proven ability to build, lead, and manage teams 
• Strong ability to manage resources and priorities in a rapidly shifting environment  
• Excellent interpersonal and presentation skills 
• Able to work under pressure, prioritize, multi-task, and consistently meet deadlines
• Highly driven and enthusiastic
• Eligible to work in Canada