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About the role
<p><span data-contrast="none">Delivery Associates (DA) is seeking a </span><strong><span data-contrast="none">Head of Data Ops and Systems</span></strong><span data-contrast="none"> to lead and strengthen our internal technology infrastructure, data capability, and systems operations. This is a </span><strong><span data-contrast="none">senior leadership role</span></strong><span data-contrast="none"> responsible for ensuring DA's internal systems are fit for purpose, well-integrated, and built on a foundation of strong data architecture and governance.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":120,"335559739":120}"> </span></p>
<p><span data-contrast="none">This is an internally focused role. The successful candidate will be responsible for keeping DA’s data and technology foundations reliable and evolving, leading and working alongside platform engineers, full stack developers, and data teams to build the infrastructure and data architecture that underpins how we operate globally. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":120,"335559739":120,"335559740":279}"> </span></p>
<p><strong><span data-contrast="none">About Delivery Associates (DA)</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":200,"335559739":80}"> </span></p>
<p><span data-contrast="none">Delivery Associates (DA) is a global social impact consultancy specialising in transforming the public sector. We help governments, philanthropies, and social impact organisations turn ambitious goals into an everyday reality for the people they serve. At the heart of what we do is the methodology: Deliverology®, the evolving science of getting things done in the public and social sectors. We use our expertise across strategic planning, delivery and implementation, monitoring and evaluation, digital solutions, and strategic communications to build the capacity of our partners to deliver at every stage of the implementation life cycle. At DA, we value excellence, humility, and passion, ensuring that we deliver the highest quality work while staying committed to making a meaningful difference.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":120,"335559739":120}"> </span></p>
<p><strong><span data-contrast="none">Job Description</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":200,"335559739":80}"> </span></p>
<p><span data-contrast="none">We are seeking a senior technology and data leader to join our global team as Head of Data Ops and Systems. </span><span data-contrast="auto">This is a role for someone who brings both strategic vision and operational discipline, someone who can set direction for our data and technology foundations while staying close enough to execution to continuously improve how we operate.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":120,"335559739":120}"> </span></p>
<p><span data-contrast="none">The Head of Data Ops and Systems will ensure our systems are secure, integrated, and reliable, and that our data is of high quality, well-architected, and used effectively across the organization. This role leads DA’s data and systems function and acts as DA's Data Protection Officer. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":120,"335559739":120,"335559740":279}"> </span></p>
<p><span data-contrast="none">A strong background in data science, data architecture, and data governance is essential for success in this role. The ideal candidate brings deep expertise in building and evolving data infrastructure, proven experience leading technical teams, strong vendor relationships and commercial judgement, and the strategic perspective and hands-on capability to drive consistent standards across a globally distributed organisation. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":120,"335559739":120}"> </span></p>
<p><strong><span data-contrast="none">Key Responsibilities</span></strong></p>
<ul>
<li><strong><span data-contrast="none">Systems & Infrastructure</span></strong>
<ul>
<li>Own DA's systems strategy, architecture, and investment direction, ensuring infrastructure, platforms, and security enable reliability and scale.<span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559740":279,"335559991":360}"> </span></li>
<li><span data-contrast="none">Lead a lean technical team, ensuring the infrastructure and systems that support DA’s global operations are built, maintained and continuously improved.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559740":279,"335559991":360}"> </span></li>
<li><span data-contrast="none">Lead technology architecture and platform decisions, balancing operational resilience with the need to evolve systems over time.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li><span data-contrast="none">Ensure appropriate cybersecurity governance is in place, including oversight of controls, access policies, data protection and compliance requirements. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li><span data-contrast="none">Manage system performance, uptime, and incident response, ensuring operational continuity across geographies.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li><span data-contrast="none">Manage relationships and contracts with technology vendors and system providers, ensuring DA receives value, appropriate service levels, and contract compliance. Technically oversees the vendor management team.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li><span data-contrast="none">Maintain and improve IT documentation, processes, and standards across the organisation.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
</ul>
</li>
</ul>
<ul>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="none">Systems Integration</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span>
<ul>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Lead the integration strategy across DA's internal platforms and tools, ensuring systems connect effectively and data flows reliably between them.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Identify and resolve integration gaps that create friction, duplication, or data inconsistencies across the organisation.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Evaluate and recommend systems changes or replacements where current tools are not fit for purpose.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Translate operational needs from across the business into clear systems requirements and solutions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
</ul>
</li>
</ul>
<ul>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><strong><span data-contrast="none">Data Architecture, Quality & Governance</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span>
<ul>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Own and evolve DA’s data architecture, designing and maintaining the structures, pipelines and infrastructure through which data flows across the organisation.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Own DA's internal data quality agenda, defining standards, building and managing processes to identify and resolve data issues, and embedding accountability for data quality across teams.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Develop and maintain a data governance framework, including data definitions, ownership, lineage, and access policies.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Provide strategic direction and oversight of data science work, ensuring data is structured, analysed and used effectively across the organisation. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Lead data modelling, data mining and data extraction approaches to improve the quality and usability of DA’s internal data assets.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Act as DA’s Data Protection Officer (DPO), taking responsibility for data protection obligations and ensuring compliance with relevant regulations across global jurisdictions. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
</ul>
</li>
</ul>
<ul>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="none">Governance, Strategy & Execution</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span>
<ul>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Develop and maintain a clear technology and data roadmap with defined priorities, milestones, and success metrics.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Establish strong technology governance, including decision rights, escalation paths, and investment discipline.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Ensure alignment between IT investments, systems, and broader organisational strategy.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Identify, evaluate and manage technology and data risk at an organisational level, ensuring risks are understood, prioritised and addressed effectively across DA’s systems and data landscape. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Lead a portfolio of change initiatives across data and systems, managing interdependencies, sequencing work effectively, and maintaining momentum across multiple concurrent priorities.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Drive organisational change effectively, managing stakeholder expectations, communicating progress clearly, and ensuring new ways of working are embedded across the organisation. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Translate strategy into execution through clear plans, routines, and accountability.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
</ul>
</li>
</ul>
<ul>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><strong><span data-contrast="none">Leadership & Collaboration</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span>
<ul>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Build, lead, and develop a high-performing data and systems team, setting clear expectations and creating the conditions for accountability and growth.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Work closely with senior leaders and internal stakeholders across DA's practices and regions to understand needs and deliver effective solutions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Communicate complex technical topics clearly and confidently to non-technical audiences.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Actively seek ways to innovate across data, systems, and technology, and support delivery teams across DA to do the same. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="10" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Foster a culture of reliability, continuous improvement, and high operational standards.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":1080,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
</ul>
</li>
</ul>
<p><strong><span data-contrast="none">Core Competencies</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":200,"335559739":80}"> </span></p>
<p><span data-contrast="none">We are looking for people with the following competencies:</span><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":120,"335559739":120}"> </span></p>
<ul>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">Results Orientation: </span></strong><span data-contrast="none">Takes clear ownership for data and systems outcomes. Ensures priorities are delivered, decisions are followed through, and technology investments translate into tangible organisational impact.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">Strategic Thinking: </span></strong><span data-contrast="none">Able to set a clear direction for data architecture, systems capability, and technology infrastructure, making sound choices about where to invest, what to standardise, and how to sequence change over time.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">Communication: </span></strong><span data-contrast="none">Communicates clearly and credibly with senior leaders and internal teams. Translates complex technical and data topics into clear options, implications, and decisions.</span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">Technical Leadership: </span></strong><span data-contrast="none">Brings deep technical grounding across data science, data architecture, systems engineering, and infrastructure, with the credibility to lead technical teams, make sound architectural decisions, and engage hands-on when needed. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">Problem Solving & Risk Management: </span></strong><span data-contrast="none">Proactively identifies, assesses, and mitigates technical, data, security, and delivery risks. Brings sound judgement to complex trade-offs and steps into difficult problems decisively to drive progress. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">Leadership & People Management: </span></strong><span data-contrast="none">Builds, leads, and develops multidisciplinary technology teams, setting clear expectations, fostering accountability, and creating the conditions for high performance and colleague growth.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">Adaptability & Systems Thinking: </span></strong><span data-contrast="none">Operates effectively in a global, multi-country, and evolving environment, understanding interdependencies across technology, data, processes, and people, and adapting approaches as context and constraints change.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
</ul>
<p><strong><span data-contrast="none">Mindsets</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":200,"335559739":80}"> </span></p>
<p><span data-contrast="none">We work closely in diverse, global teams, leaning on each other's strengths. We don't expect any one person to do all these things perfectly. Our teams are made up of people who are:</span><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":120,"335559739":120}"> </span></p>
<ul>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><strong><span data-contrast="none">Accountable: </span></strong><span data-contrast="none">Takes ownership for data and systems outcomes, following through on decisions and commitments.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><strong><span data-contrast="none">Decisive: </span></strong><span data-contrast="none">Makes timely, well-judged technical and strategic decisions in complex and evolving contexts.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><strong><span data-contrast="none">Strategic: </span></strong><span data-contrast="none">Thinks long-term, sets clear direction, and balances short-term operational needs with strong, durable foundations.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><strong><span data-contrast="none">Collaborative: </span></strong><span data-contrast="none">Works effectively across technical and non-technical teams and across the wider organisation, valuing different forms of expertise.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><strong><span data-contrast="none">Curious: </span></strong><span data-contrast="none">Continuously learns and stays close to developments in data architecture, data science, and enterprise systems.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><strong><span data-contrast="none">Humble: </span></strong><span data-contrast="none">Confident in expertise while open to challenge, evidence, and different ideas.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
</ul>
<p><strong><span data-contrast="none">Required Skills & Experience</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":200,"335559739":80}"> </span></p>
<ul>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><strong><span data-contrast="none">Educational background: </span></strong><span data-contrast="none">Bachelor's degree in computer science, engineering, information systems, data science, or a related field. Extensive professional experience may be considered in place of formal education.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><strong><span data-contrast="none">Professional experience: </span></strong><span data-contrast="none">Significant senior experience leading data operations, data architecture, and systems functions in global organisations.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><strong><span data-contrast="none">Data expertise: </span></strong><span data-contrast="none">Strong background in data science and data governance, including data quality management, data modelling and governance frameworks.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><strong><span data-contrast="none">Data architecture & engineering: </span></strong><span data-contrast="none">Proven experience designing and evolving data architecture, pipelines, and infrastructure. Experience leading and managing teams of platform engineers and developers. Familiarity with BI and analytics platforms, and with data mining, extraction, and cleaning techniques. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><strong><span data-contrast="none">Systems & integration: </span></strong><span data-contrast="none">Proven experience managing and improving integrations across enterprise platforms and tools, with a solid grounding in IT systems, infrastructure, and security.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><strong><span data-contrast="none">Data protection: </span></strong><span data-contrast="none">Significant experience in data protection with a strong working knowledge of data protection obligations across global jurisdictions. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><strong><span data-contrast="none">Hands-on technical credibility: </span></strong><span data-contrast="none">Comfortable engaging at a practical level when needed. Able to dive into technical details, review designs, or support teams in solving concrete problems.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><strong><span data-contrast="none">Governance, risk & execution: </span></strong><span data-contrast="none">Proven ability to establish technology and data governance, manage risk, and translate strategy into executable roadmaps. Familiarity with relevant standards such as ISO 9001 and ISO 27001 is an advantage. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><strong><span data-contrast="none">Programme & portfolio management: </span></strong><span data-contrast="none">Demonstrated experience managing a portfolio of technology and data initiatives, delivering organisational change, and managing stakeholder expectations across complex, fast-paced environments. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><strong><span data-contrast="none">Innovation:</span></strong><span data-contrast="none"> A track record of identifying and realising opportunities to innovate across data and technology.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><strong><span data-contrast="none">Communication: </span></strong><span data-contrast="none">Excellent written and verbal communication skills, with the ability to engage effectively with senior leaders and non-technical audiences. Fluency in English is required; additional languages are a plus.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><strong><span data-contrast="none">Authorization + location requirements: </span></strong><span data-contrast="none">This role is based in Ireland. Candidates must have the right to work in Ireland. Delivery Associates will not sponsor applicants for work visas.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
</ul>
<p><strong><span data-contrast="none">What We Offer</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":200,"335559739":80}"> </span></p>
<ul>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="26" data-aria-level="1"><strong><span data-contrast="none">Impactful work: </span></strong><span data-contrast="none">Opportunities to engage with senior leaders and contribute to an organisation delivering meaningful social outcomes globally.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="26" data-aria-level="1"><strong><span data-contrast="none">Global team collaboration: </span></strong><span data-contrast="none">Work with diverse teams across geographies.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="26" data-aria-level="1"><strong><span data-contrast="none">Excellent colleagues: </span></strong><span data-contrast="none">We strive to be as talent-dense and diverse as possible, so we are always learning from each other. Access to world-class training programmes and mentorship from senior leaders.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="26" data-aria-level="1"><strong><span data-contrast="none">Growth environment: </span></strong><span data-contrast="none">Everyone's career pathway is unique, so be part of a growing organisation committed to continuous improvement.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="26" data-aria-level="1"><strong><span data-contrast="none">Flexibility: </span></strong><span data-contrast="none">Remote working environment with opportunities for global collaboration.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="26" data-aria-level="1"><strong><span data-contrast="none">Healthy compensation: </span></strong><span data-contrast="none">Our colleagues enjoy a comprehensive benefits package for the effort they put in.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
</ul>
<p><strong><span data-contrast="none">Our Values</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":200,"335559739":80}"> </span></p>
<p><span data-contrast="none">These values serve as an anchor, enabling us to stay true to who we are and what we stand for.</span><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":120,"335559739":120}"> </span></p>
<ul>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="32" data-aria-level="1"><strong><span data-contrast="none">Passion: </span></strong><span data-contrast="none">It is all about impact.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="32" data-aria-level="1"><strong><span data-contrast="none">Excellence: </span></strong><span data-contrast="none">Delivering to the highest standards.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
<li data-leveltext="•" data-font="Poppins" data-listid="20" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="32" data-aria-level="1"><strong><span data-contrast="none">Humility: </span></strong><span data-contrast="none">Pride without ego.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
</ul>
<p><span data-contrast="none">For more information, visit </span><span data-contrast="none">deliveryassociates.com/our-work</span><span data-contrast="none"> or contact our talent team at </span><a href="mailto:talent@deliveryassociates.com"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">talent@deliveryassociates.com</span></span></a><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":120,"335559739":120}"> </span></p>
<p><span data-contrast="none">Compensation details for this role will be shared before the first interview.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":120,"335559739":120}"> </span></p>
<p>#LI-MG1 #LI-REMOTE</p>
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