Head of Employee Experience

<div class="content-intro"><p data-renderer-start-pos="243"><strong data-renderer-mark="true"><span class="acronym-highlight">GR8</span>_TECH builds B2B iGaming platforms for operators who play to lead.</strong></p> <p data-renderer-start-pos="328">We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.</p> <p data-renderer-start-pos="608">With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.</p> <p data-renderer-start-pos="770"><strong data-renderer-mark="true">Our ambition drives us. Our people make it real.</strong></p> <p data-renderer-start-pos="820">If you’re a challenger in spirit and a champion in action — join us.</p></div><h2 data-start="156" data-end="179">Why this role exists:</h2> <p data-start="301" data-end="415">This role exists to build and scale a seamless, efficient, and human-centered office environment across locations.&nbsp;You’ll help us create a workspace where teams can do their best work — by owning office operations, enabling hybrid work, and ensuring our infrastructure, vendors, and internal services run smoothly at scale.</p> <h2><strong>What you’ll drive:</strong></h2> <p><strong>Strategy &amp; outcomes</strong></p> <ul> <li>Define and evolve a company-wide workplace strategy across multiple offices and hybrid setup.</li> <li>Align workplace operations with business goals, growth plans, and expansion strategy.</li> <li>Own budget planning, forecasting, and cost optimization across all locations.</li> <li>Establish and track KPIs for operational excellence and employee experience.</li> <li>Design scalable standards, policies, and systems for all current and future offices.</li> </ul> <div><strong>Delivery &amp; execution</strong></div> <ul> <li>Own end-to-end office operations across multiple locations.</li> <li>Lead office launches in new locations, from vendor sourcing and negotiations to setup and go-live.</li> <li>Ensure reliable, high-quality day-to-day operations across all workplaces.</li> <li>Manage vendors, contracts, procurement, and service delivery at scale.</li> <li>Oversee travel operations and company-wide mobility support.</li> <li>Build and continuously improve administrative processes, tools, and systems.</li> </ul> <p><strong>Stakeholder &amp; cross-team collaboration</strong></p> <ul> <li>Partner closely with HR, IT, Security, and Finance to ensure aligned workplace operations.</li> <li>Act as the company-wide owner of workplace-related topics.</li> <li>Support leadership with insights, reporting, and recommendations.</li> <li>Ensure clear, consistent communication across offices and locations.</li> </ul> <div><strong>People &amp; leadership</strong></div> <ul> <li>Build, lead, and scale a distributed office/admin team across locations.</li> <li>Define team structure, roles, and ways of working.</li> <li>Set goals, track performance, and drive accountability.</li> <li>Foster a culture of ownership, operational excellence, and continuous improvement.</li> <li>Support growth and development of team members.</li> </ul> <div><strong>Discovery &amp; decisions</strong></div> <ul> <li>Analyze office usage, employee needs, and workplace data to inform decisions.</li> <li>Evaluate and implement tools and systems (desk booking, attendance, travel, etc.).</li> <li>Identify gaps, inefficiencies, and opportunities for standardization and scaling.</li> <li>Make data-informed decisions on locations, vendors, and operational models.</li> </ul> <h2 data-start="2305" data-end="2332">What makes you a GR8 fit:</h2> <p data-start="2334" data-end="2347"><strong>Must-have</strong></p> <ul> <li data-section-id="1a51mvs" data-start="2682" data-end="2765">5+ years in Office Administration / Operations, including leadership experience.&nbsp;</li> <li data-section-id="lfbcds" data-start="2766" data-end="2850">Proven experience managing office operations at scale (multi-location is a plus).&nbsp;</li> <li data-section-id="1lx2ct0" data-start="2851" data-end="2911">Strong vendor management and contract negotiation skills.&nbsp;</li> <li data-section-id="19yelwt" data-start="2912" data-end="2972">Experience with budgeting, forecasting, and cost control.&nbsp;</li> <li data-section-id="xujdw" data-start="2973" data-end="3038">Ability to work cross-functionally and influence stakeholders.&nbsp;</li> <li data-section-id="d8zlib" data-start="3039" data-end="3114">Strong organizational skills and ability to handle competing priorities.&nbsp;</li> <li data-section-id="1dv8q9a" data-start="3115" data-end="3164">Fluent English (for cross-team communication).&nbsp;</li> </ul> <p><strong>Nice-to-have</strong></p> <ul> <li data-section-id="z5bii6" data-start="3187" data-end="3229">Experience in tech/product companies.&nbsp;</li> <li data-section-id="11nl9pu" data-start="3230" data-end="3309">Familiarity with workplace tools (desk booking, attendance, travel systems).&nbsp;</li> <li data-section-id="ghmki3" data-start="3310" data-end="3369">Experience building or scaling hybrid work environments.&nbsp;</li> <li data-section-id="vq4cet" data-start="3370" data-end="3432">Background in compliance, policies, or workplace standards.&nbsp;</li> </ul><div class="content-conclusion"><h2 data-renderer-start-pos="906"><strong data-renderer-mark="true">Why you’ll love working here:&nbsp;</strong></h2> <p data-renderer-start-pos="958"><strong data-renderer-mark="true">Benefits Cafeteria</strong> — annual budget you allocate to:</p> <p data-renderer-start-pos="1011">Sports • Medical • Mental health • Home office • Languages.</p> <p data-renderer-start-pos="1072"><strong data-renderer-mark="true">Work-life &amp; support</strong></p> <ul> <li data-renderer-start-pos="1095">Paid maternity/paternity leave + monthly childcare allowance.</li> <li data-renderer-start-pos="1160">20+ vacation days, unlimited sick leave, emergency time off.</li> <li data-renderer-start-pos="1224">Remote-first + tech support + coworking compensation.</li> <li data-renderer-start-pos="1281">Team events (online/offline/offsite).</li> <li data-renderer-start-pos="1322">Learning culture with internal courses + growth programs.</li> </ul> <h2 data-renderer-start-pos="1383"><strong data-renderer-mark="true">Our culture &amp; core values:</strong></h2> <p data-renderer-start-pos="1411">GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.</p> <p data-renderer-start-pos="1612"><strong data-renderer-mark="true">FUELLED BY TRUST</strong>: we’re open, honest, and have each other’s backs.</p> <p data-renderer-start-pos="1680"><strong data-renderer-mark="true">OWN YOUR GAME</strong>: we take initiative and own what we do.</p> <p data-renderer-start-pos="1735"><strong data-renderer-mark="true">ACCELER8</strong>: we move fast, focus smart, and keep it simple.</p> <p data-renderer-start-pos="1793"><strong data-renderer-mark="true">CHALLENGE ACCEPTED</strong>: we grow through challenges and stay curious.</p> <p data-renderer-start-pos="1859"><strong data-renderer-mark="true">BULLETPROOF</strong>: we’re resilient, ready, and always have a plan.</p></div>