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Head of Events

Soho House & Co.
London4d ago
Seniority
Lead

About the role

<p><strong>The Role…</strong></p> <p>We are looking for A Head of Events to conceptualise, curate, and produce ~100 events a year that reflect the interests and ambitions of our members. This ranges from intimate dinners to large-scale money-can't-buy moments across the UK, US, and internationally.</p> <p>We are looking for someone who thinks not only in logistics, but in experiences. Someone who understands culture, community, and what it means to make a room feel special. You are genuinely curious about the Soho House community, you are comfortable in conversation with people who have a wealth of experiences, and you understand the taste and expectations of the people you are building for.&nbsp;&nbsp;</p> <p>Working closely with Soho House Events, Membership, and Partnerships teams, you will design bespoke experiences, build a premium layer into existing House programming, and ensure every event reflects the community and positioning of Soho House.</p> <p><strong>Main Duties…</strong></p> <p><strong>Conceptualisation and Delivery</strong></p> <ul> <li>Lead the architecture, balance and quality of the premium events calendar of ~100 events globally.</li> <li>Responsible for conceptualising events that are exclusively for premium members (including overnight events, dinners, parties and partnership-led events) and for augmenting events that are developed for the broader Soho House membership base.</li> <li>Responsible for delivering multiple events with simultaneous timelines, including, planning, logistics and development of multiple event formats. These events will take place across different time zones and regions.</li> <li>Build a culture of member participation - identifying opportunities for members to contribute to or shape the program, and consider the curation of people in a room.</li> <li>Develop original event concepts that are distinctive and built to match the calibre, expectation, and standard of the top tier membership</li> <li>Ensure that the consistent through-line of our bespoke events is that they are unique, drive community, and/or offer a true money-can’t-buy component.</li> <li>Ensure that all events are Health and Safety compliant and align with the Soho House style and premium standard.</li> <li>Maintain quality control across every touchpoint, from invitation copy to room layout to post-event</li> </ul> <p><strong>Cross-Functional Collaboration</strong></p> <ul> <li>Work with the Partnerships team to translate commercial relationships into meaningful event experiences</li> <li>Filter external offerings to identify which could be delivered in a unique ‘money-can’t-buy’ way, and conversely identify cultural moments across the arts, sports and lifestyle that resonate with members that could reasonably be built into our specially curated programming.</li> <li>Lead and manage cross-functional project teams that vary from event to event, but may be made up of in-House events teams, communications, partnerships, operations, creative and content, membership as well as all external vendors and partners and entertainment.</li> <li>Manage the interface with Soho House Events, House, and Membership teams to deliver augmented House-wide events</li> <li>As the programme scales, recruit, onboard, and develop additional events team members</li> <li>Stay commercially aware of global events, trends, and opportunities that could inform our specially curated programming, and work with the Account Management team to maintain a strong knowledge of the community itself - who members are, what they are building, and what matters to them.</li> </ul> <p><strong>Budget Management and Reporting</strong></p> <ul> <li>Oversee budgets and ROI of all bespoke events with a focus on quality, and retention, including effective post-event evaluations including member feedback, successes and implementation of continuous improvement strategies.</li> <li>Deliver multiple event proposals and manage a busy event calendar with all deliverables included (comms, designs, membership and vendor timelines) with meticulous attention to detail and time management</li> <li>Deliver monthly reporting including attendance, member engagement and budget vs actuals.</li> <li>Ensure the calendar and events are commercially coherent, with a focus on retention, acquisition, and ROI.</li> </ul> <p><strong>Success Metrics</strong></p> <ul> <li>Timely delivery of 100+ events globally</li> <li>Meeting attendance, loyalty and revenue targets from events</li> <li>Effective stakeholder management</li> <li>Event quality, with a focus on experiences that are truly unique to our top members</li> </ul> <p><strong>Requirements / Qualifications</strong></p> <ul> <li>8+ years in events production and programming - within private members' clubs, luxury hospitality, cultural institutions, arts organisations, or equivalent</li> <li>Proven track record of originating and delivering elevated event programs - not just executing briefs, but end to end development with operational rigor</li> <li>Experience working with and for high-net-worth communities, exceptional interpersonal and communication skills (written and verbal), with the ability to build strong relationships with members, partners, and internal teams.</li> <li>Highly organised, detail-oriented and experienced managing multiple projects simultaneously under pressure, without losing quality or attention to detail.</li> <li>Conceptual thinker - able to take an area of member interest and develop a distinctive, original event concept around it</li> <li>Demonstrated ability to manage budgets, cost control, track ROI, and analyse member feedback to balance member experience with financial discipline</li> <li>Culturally literate with a broad awareness of what is happening across the arts, business, philanthropy, and technology, and an instinct for what will resonate with the premium community.</li> <li>Excellent communication, both verbal and written, with the ability to produce event proposals, run sheets and reports.</li> <li>Experience managing multiple projects and stakeholders simultaneously.</li> <li>Confident working across a complex, matrixed organisation - able to build relationships and drive outcomes across multiple internal teams globally.</li> <li>Comfortable with data - able to use CRM and performance reporting to inform decisions and communicate results clearly.</li> <li>A genuine passion for building community, and for the Soho House ethos – and a high personal standard for what great experiences should feel like.</li> </ul> <p></p> <p><strong>Benefits…</strong></p> <p>Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.</p> <ul> <li>Annual Every House Membership</li> <li>50% off Food &amp; Drink, 7 days a week</li> <li>Staff Room Rates</li> <li>Private Health and Dental Care</li> <li>Weekly Pay</li> <li>Life Assurance</li> <li>Up to 50% Staff Discount on Cowshed &amp; Soho Home</li> <li>In Office Dog Policy on Fridays</li> <li>Season Ticket Loan</li> <li>Christmas Office Closure</li> <li>In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.</li> <li>Free Counselling Sessions</li> <li>Cookhouse &amp; House Tonic: Our Cookhouse &amp; House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.</li> <li>Continuous training to develop yourself personally and professionally</li> <li>Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more</li> <li>Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.</li> </ul> <p></p> <p>&nbsp;</p> <p>&nbsp;</p>

Perks & benefits

  • Dental Insurance
  • Free Gym Membership

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