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- Seniority
- Lead
About the role
<p><strong>The Role…</strong></p>
<p>We are looking for A Head of Events to conceptualise, curate, and produce ~100 events a year that reflect the interests and ambitions of our members. This ranges from intimate dinners to large-scale money-can't-buy moments across the UK, US, and internationally.</p>
<p>We are looking for someone who thinks not only in logistics, but in experiences. Someone who understands culture, community, and what it means to make a room feel special. You are genuinely curious about the Soho House community, you are comfortable in conversation with people who have a wealth of experiences, and you understand the taste and expectations of the people you are building for. </p>
<p>Working closely with Soho House Events, Membership, and Partnerships teams, you will design bespoke experiences, build a premium layer into existing House programming, and ensure every event reflects the community and positioning of Soho House.</p>
<p><strong>Main Duties…</strong></p>
<p><strong>Conceptualisation and Delivery</strong></p>
<ul>
<li>Lead the architecture, balance and quality of the premium events calendar of ~100 events globally.</li>
<li>Responsible for conceptualising events that are exclusively for premium members (including overnight events, dinners, parties and partnership-led events) and for augmenting events that are developed for the broader Soho House membership base.</li>
<li>Responsible for delivering multiple events with simultaneous timelines, including, planning, logistics and development of multiple event formats. These events will take place across different time zones and regions.</li>
<li>Build a culture of member participation - identifying opportunities for members to contribute to or shape the program, and consider the curation of people in a room.</li>
<li>Develop original event concepts that are distinctive and built to match the calibre, expectation, and standard of the top tier membership</li>
<li>Ensure that the consistent through-line of our bespoke events is that they are unique, drive community, and/or offer a true money-can’t-buy component.</li>
<li>Ensure that all events are Health and Safety compliant and align with the Soho House style and premium standard.</li>
<li>Maintain quality control across every touchpoint, from invitation copy to room layout to post-event</li>
</ul>
<p><strong>Cross-Functional Collaboration</strong></p>
<ul>
<li>Work with the Partnerships team to translate commercial relationships into meaningful event experiences</li>
<li>Filter external offerings to identify which could be delivered in a unique ‘money-can’t-buy’ way, and conversely identify cultural moments across the arts, sports and lifestyle that resonate with members that could reasonably be built into our specially curated programming.</li>
<li>Lead and manage cross-functional project teams that vary from event to event, but may be made up of in-House events teams, communications, partnerships, operations, creative and content, membership as well as all external vendors and partners and entertainment.</li>
<li>Manage the interface with Soho House Events, House, and Membership teams to deliver augmented House-wide events</li>
<li>As the programme scales, recruit, onboard, and develop additional events team members</li>
<li>Stay commercially aware of global events, trends, and opportunities that could inform our specially curated programming, and work with the Account Management team to maintain a strong knowledge of the community itself - who members are, what they are building, and what matters to them.</li>
</ul>
<p><strong>Budget Management and Reporting</strong></p>
<ul>
<li>Oversee budgets and ROI of all bespoke events with a focus on quality, and retention, including effective post-event evaluations including member feedback, successes and implementation of continuous improvement strategies.</li>
<li>Deliver multiple event proposals and manage a busy event calendar with all deliverables included (comms, designs, membership and vendor timelines) with meticulous attention to detail and time management</li>
<li>Deliver monthly reporting including attendance, member engagement and budget vs actuals.</li>
<li>Ensure the calendar and events are commercially coherent, with a focus on retention, acquisition, and ROI.</li>
</ul>
<p><strong>Success Metrics</strong></p>
<ul>
<li>Timely delivery of 100+ events globally</li>
<li>Meeting attendance, loyalty and revenue targets from events</li>
<li>Effective stakeholder management</li>
<li>Event quality, with a focus on experiences that are truly unique to our top members</li>
</ul>
<p><strong>Requirements / Qualifications</strong></p>
<ul>
<li>8+ years in events production and programming - within private members' clubs, luxury hospitality, cultural institutions, arts organisations, or equivalent</li>
<li>Proven track record of originating and delivering elevated event programs - not just executing briefs, but end to end development with operational rigor</li>
<li>Experience working with and for high-net-worth communities, exceptional interpersonal and communication skills (written and verbal), with the ability to build strong relationships with members, partners, and internal teams.</li>
<li>Highly organised, detail-oriented and experienced managing multiple projects simultaneously under pressure, without losing quality or attention to detail.</li>
<li>Conceptual thinker - able to take an area of member interest and develop a distinctive, original event concept around it</li>
<li>Demonstrated ability to manage budgets, cost control, track ROI, and analyse member feedback to balance member experience with financial discipline</li>
<li>Culturally literate with a broad awareness of what is happening across the arts, business, philanthropy, and technology, and an instinct for what will resonate with the premium community.</li>
<li>Excellent communication, both verbal and written, with the ability to produce event proposals, run sheets and reports.</li>
<li>Experience managing multiple projects and stakeholders simultaneously.</li>
<li>Confident working across a complex, matrixed organisation - able to build relationships and drive outcomes across multiple internal teams globally.</li>
<li>Comfortable with data - able to use CRM and performance reporting to inform decisions and communicate results clearly.</li>
<li>A genuine passion for building community, and for the Soho House ethos – and a high personal standard for what great experiences should feel like.</li>
</ul>
<p></p>
<p><strong>Benefits…</strong></p>
<p>Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.</p>
<ul>
<li>Annual Every House Membership</li>
<li>50% off Food & Drink, 7 days a week</li>
<li>Staff Room Rates</li>
<li>Private Health and Dental Care</li>
<li>Weekly Pay</li>
<li>Life Assurance</li>
<li>Up to 50% Staff Discount on Cowshed & Soho Home</li>
<li>In Office Dog Policy on Fridays</li>
<li>Season Ticket Loan</li>
<li>Christmas Office Closure</li>
<li>In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.</li>
<li>Free Counselling Sessions</li>
<li>Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.</li>
<li>Continuous training to develop yourself personally and professionally</li>
<li>Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more</li>
<li>Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.</li>
</ul>
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Perks & benefits
- Dental Insurance
- Free Gym Membership
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