Head of GTM Enablement

<div class="content-intro"><h3>Redefine the future of customer experiences. One conversation at a time.</h3> <p>At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.</p> <p>Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.</p> <p>If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.</p> <p>&nbsp;</p> <hr> <p>&nbsp;</p></div><p><span data-contrast="auto"><strong>Location:</strong> This is an onsite role based at Nextiva’s Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">In-Office Expectation:&nbsp;</span></strong><span data-contrast="auto">This role is expected to work&nbsp;onsite&nbsp;four days per week. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.</span><span data-ccp-props="{&quot;335559685&quot;:720}">&nbsp;</span></p> <hr> <p><span data-contrast="auto">Nextiva is building a next-generation, AI-powered Go-To-Market (GTM) Enablement function to&nbsp;transform how&nbsp;revenue&nbsp;teams operate&nbsp;in high-velocity SMB and Mid-Market environments.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">We are seeking a Head of GTM Enablement to&nbsp;architect&nbsp;and lead this evolution.&nbsp;This leader will work cross-functionally across Product Marketing, Revenue Leadership, Sales Enablement, and Operations to build a connected, performance-driven GTM enablement system that delivers actionable guidance directly within seller workflows.&nbsp;This role complements and amplifies existing Product Marketing, Learning &amp; Development, and Revenue Operations functions by ensuring GTM strategy is consistently operationalized within frontline revenue workflows.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">This role expands the traditional scope of enablement by combining AI-powered workflow guidance, GTM operationalization, and performance-driven execution. You will design and scale a system that drives measurable improvements in pipeline conversion, accelerates sales readiness, and ensures consistent, high-quality execution of our GTM strategy.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">What You’ll Do:</span><span data-ccp-props="{}">&nbsp;</span></strong></p> <p><span data-contrast="auto">Build a Performance-Driven Enablement System</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Design and operationalize a modern enablement ecosystem that embeds directly into seller workflows</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Shift enablement from event-based training to continuous, in-the-flow performance support</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Establish clear metrics tying enablement to revenue outcomes (conversion, cycle time, win rates)</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span data-contrast="auto">Drive Sales Readiness &amp; Execution Excellence</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Enable SMB and Mid-Market sellers to run effective&nbsp;discovery, articulate differentiated value, and navigate objections with confidence</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Continuously improve seller effectiveness and pipeline conversion through data-driven insights</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span data-contrast="auto">Translate Strategy into&nbsp;Sales&nbsp;Execution</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Partner with Product Marketing and Revenue teams to translate positioning and go-to-market strategy into actionable seller guidance,&nbsp;discovery&nbsp;frameworks, competitive differentiation, and deal support tools</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Ensure consistent messaging and execution across all customer-facing teams</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span data-contrast="auto">Lead AI-Powered Enablement Innovation</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Build and scale AI-enabled workflow guidance tools that help sellers access the right messaging, insights, and resources&nbsp;at the moment&nbsp;of need</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Develop real-time knowledge systems&nbsp;that help customer-facing teams access&nbsp;accurate, up-to-date information within their daily workflows</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Partner cross-functionally with AI Ops and Product to define and build the underlying knowledge infrastructure</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span data-contrast="auto">Enable High-Velocity Product Launches</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Support rapid release cycles with scalable enablement strategies that keep pace with bi-weekly product updates</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Complement traditional training approaches with continuous, in-workflow reinforcement and real-time guidance</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span data-contrast="auto">Drive Cross-Functional GTM Alignment</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Drive alignment&nbsp;in a cross-functional operating model across Enablement, Product Marketing, Revenue Operations, and AI Enablement stakeholders</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Foster a culture of speed, clarity, accountability, and continuous improvement</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">What You Bring:</span></strong></p> <ul> <li><span data-contrast="auto">8–12+ years of experience in Sales Enablement, Product Marketing, or GTM Strategy</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Proven success in high-velocity sales environments (SMB and Mid-Market)</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience in SaaS,&nbsp;UCaaS,&nbsp;CCaaS, or CX platforms strongly preferred</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Demonstrated ability to drive measurable improvements in conversion rates and sales performance</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Track record&nbsp;of translating strategy into scalable execution</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Strong cross-functional leadership and stakeholder alignment skills</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience with (or strong curiosity for) AI-driven tools and enablement systems</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">What Success Looks Like:</span><span data-ccp-props="{}">&nbsp;</span></strong></p> <ul> <li><span data-contrast="auto">Enablement is embedded in daily seller workflows and consistently adopted across teams</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Measurable improvements in pipeline conversion, sales velocity, and win rates</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Rapid and effective adoption of new product releases</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Clear, sustained alignment between Product Marketing strategy and Sales execution</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Why This Role is Different:</span></strong></p> <ul> <li><span data-contrast="auto">You will help evolve enablement from periodic program delivery to continuous, in-workflow seller support</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">You will&nbsp;leverage&nbsp;AI to scale impact&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Your work will directly influence revenue outcomes and company growth</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span data-contrast="auto">This is a rare opportunity to redefine how GTM Enablement&nbsp;operates&nbsp;in an AI-first, high-velocity environment and to build a function that materially&nbsp;impacts&nbsp;how revenue is generated at scale.</span><span data-ccp-props="{}">&nbsp;</span></p> <hr> <p><strong>Nextiva DNA </strong>(Core Competencies)</p> <p>Nextiva’s most successful team members share common traits and behaviors:</p> <ul> <li><strong><span data-olk-copy-source="MessageBody">Drives Results</span>:</strong> Action-oriented problem solvers who quickly bring clarity and&nbsp;<strong>simplicity</strong> to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.</li> <li><strong>Critical Thinker:</strong> Data-driven,&nbsp;<strong>forward-thinking</strong>&nbsp;individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.</li> <li><strong>Right Attitude:</strong> Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and&nbsp;<strong>care</strong>&nbsp;for customers and teammates.</li> </ul> <h4><span data-contrast="auto">Total Rewards</span></h4> <p><span data-contrast="auto">Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}">&nbsp;</span></p> <p><span data-contrast="auto">Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}">&nbsp;</span></p> <ul> <li style="font-size: 10pt;"><span data-contrast="auto"><span style="font-size: 10pt;">🍏 <strong>Health: </strong></span></span><span style="font-size: 10pt;"><span data-contrast="auto">Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}">&nbsp;</span></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><span data-contrast="auto">💼 <strong>Insurance: </strong></span><span data-contrast="auto">Life, disability, and supplemental indemnity plans</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}">&nbsp;</span></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><span data-contrast="auto">⚖️ <strong>Work-Life Balance: </strong></span><span data-contrast="auto">Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay</span></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><span data-contrast="auto">💰 <strong>Financial Security: </strong></span><span data-contrast="auto">401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}">&nbsp;</span></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><span data-contrast="auto">🤸‍ <strong>Wellness: </strong></span><span data-contrast="auto">Employee Assistance Program (EAP) and comprehensive wellness initiatives</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}">&nbsp;</span></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><span data-contrast="auto">🌱 <strong>Growth: </strong></span><span data-contrast="auto">Access to ongoing learning and development opportunities and career advancement</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}">&nbsp;</span></span></li> </ul> <p><span data-contrast="auto">At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!</span> &nbsp;</p> <hr> <p><span style="font-size: 8pt;">Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf">USCIS</a>.&nbsp;</span></p> <p><span style="font-size: 8pt;">#LI-MS1 #LI-Onsite</span></p> <p>&nbsp;</p><div class="content-conclusion"><p></p> <p class="x_elementtoproof"><span data-olk-copy-source="MessageBody">Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.</span></p> <p class="x_elementtoproof">Want to see what life at Nextiva is all about? Connect with us on <u><a href="https://www.instagram.com/nextiva" target="_blank" data-auth="NotApplicable" data-linkindex="5">Instagram</a></u>,&nbsp;<u><a href="https://www.instagram.com/nextivamexico" target="_blank" data-auth="NotApplicable" data-linkindex="6">Instagram MX</a></u>,&nbsp;<u><a href="https://www.youtube.com/user/NextivaOfficial" target="_blank" data-auth="NotApplicable" data-linkindex="7">YouTube</a></u>,&nbsp;<u><a href="https://www.linkedin.com/company/nextiva" target="_blank" data-auth="NotApplicable" data-linkindex="8">LinkedIn</a></u>, and the&nbsp;<u><a href="https://www.nextiva.com/blog/" target="_blank" data-auth="NotApplicable" data-linkindex="9">Nextiva Blog</a></u>.</p> <p></p></div>