Head of Implementation

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people.

About the role:

As Head of Implementation, you will lead and shape SD Worx’s implementation capability in Spain. You’ll drive efficiency, ensure high-quality delivery, and build a high-performing team that delivers complex HR and Payroll programs for domestic and international clients.

This is a strategic and leadership-focused position where you will influence transformation, strengthen delivery frameworks, and ensure projects are executed on time, within budget, and to the highest standards.

Key Responsibilities

• Define and execute the Implementation strategy for Spain

• Drive efficiency, quality, and continuous improvement across all implementation activities

• Oversee financial performance, governance, methodologies, tooling, and standards

• Foster a cost-conscious, performance-driven culture

• Monitor service quality and manage non-conformance costs

• Build strong relationships with internal teams (International Implementation, Audit, Talent, Protime) and external partners

Team Leadership

• Lead, coach, and inspire a high-performing Professional Services team

• Develop structured training and development plans to boost capability and billability

• Conduct performance reviews and continuous feedback

• Lead recruitment campaigns and workforce planning (including contingent workforce strategy)

• Create a culture of ownership, growth, and accountability

Programme & Project Delivery

• Take full accountability for implementation projects and programmes (local and international)

• Ensure effective stakeholder management and governance frameworks

• Deliver projects aligned with time, budget, and quality expectations

Stakeholder Collaboration

• Partner closely with Managed Payroll Services (MPS) to ensure seamless delivery from design to deployment

• Collaborate with Sales, Commercial, and Operations on customer programmes and business improvement initiatives

Transformation & Continuous Improvement

• Drive innovation and best practices using internal/external benchmarking

• Lead transformation initiatives across the implementation function

Methodology & Tools

Strengthen and embed project and programme management methodologies

Contribute to the development of delivery toolkits and frameworks

Bid Support

• Support commercial teams with accurate resource planning and cost modelling

• Develop tools and processes to strengthen bid effectiveness

What we are Looking For

• Extensive experience in senior programme / delivery leadership roles

• Background in consulting or complex enterprise environments

• Proven success delivering multi-workstream transformation programmes

• Experience in HR and Payroll implementations (highly valued)

• Strong knowledge of project/programme management methodologies

• Experience leading teams in a fast-changing environment

Skills & Competencies

• Exceptional leadership and stakeholder management skills

• Strong commercial acumen and budget ownership

• Ability to translate complex technology into clear business value

• Skilled in change management and transformation delivery

• Influential communicator with strong credibility and gravitas

• Detail-oriented with a structured, methodical approach

• Proven ability to coach and develop leaders and teams

• Fluent in English

What do we have to offer?

🏝️ Comprehensive training and development programs.

🏝️ Flexible working schedule

🏝️ Private medical insurance 100% covered by SD Worx

🏝️ 25 vacation days 

🏝️ 18 hours for personal matters

🏝️ Reduced summer hours: 36 hours instead of 40 per week, for 4 weeks (to be chosen in July or August)

🏝️ Cobee flexible retribution options: meals, transportation, etc.

🏝️ Laptop and equipment provided

🏝️ Workation: possibility to work from abroad (where SD Worx has legal entity, up to 4 weeks per year)

🏝️ Learning opportunities: language courses (as per availability), individual training bonus, an individual development plan, and professional training

🏝️ Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.